Laone James
@laonejames
Customer-focused retail professional with 6 years' experience in sales and beauty advisory.
What I'm looking for
I am a dedicated retail and customer service professional with six years of experience working in a fast-paced store environment. I began as a cashier and was promoted to Beauty Advisor for consistently delivering excellent customer care and product knowledge.
My strengths include providing tailored beauty and skincare advice, maintaining attractive stock displays, and supporting daily store operations to meet sales goals. I build positive relationships with regular customers and prioritize satisfaction.
I work well under pressure, contribute to team success, and bring a presentable, professional work ethic to every shift. I am fluent in English and Setswana and skilled in communication, active listening, and negotiation.
I am seeking opportunities where I can continue to develop my retail and advisory skills, contribute to strong customer experiences, and grow into roles with increased responsibility.
Experience
Work history, roles, and key accomplishments
Beauty Advisor
Clicks Organisation Group
Jan 2019 - Jan 2025 (6 years)
Promoted from cashier to beauty advisor and delivered tailored product recommendations, maintained stock displays, and supported daily store operations to improve customer satisfaction over a 6-year tenure.
Education
Degrees, certifications, and relevant coursework
Gaborone Senior Secondary School
High School Certificate, Secondary Education
Completed secondary school at Gaborone Senior Secondary School with a focus on general secondary education.
Gaborone West Junior Secondary School
Junior Certificate, Junior Secondary Education
Completed junior secondary education at Gaborone West Junior Secondary School.
Tlhabologo Primary School
Primary School Leaving Certificate, Primary Education
Completed primary education at Tlhabologo Primary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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