Looking for a job

Refilwe Phokojwe

@refilwephokojwe

Store/Sales Assistant at Goldwing Pty Ltd (CellCity), handling POS sales, stock processes, customer service and cash deposits.

Botswana

Message

What I'm looking for

I’m looking for an environment that encourages me to succeed and grow professionally, where I can use my skills and knowledge appropriately.

At Goldwing Pty Ltd (CellCity), I worked as a Store/Sales Assistant, helping customers find products and handling sales, cash deposits and follow-ups.

I also restocked items, arranged and labelled displays, received shipments and performed price audits. My work included POS transactions such as refunds, exchanges and end-of-day processes.

At Golgiants Security, I worked as an Administrative Officer, preparing reports, filing documents, responding to queries and supporting the HR department with job postings.

Earlier, I worked in customer service at Throne Of Beauty Parlor and in sales at Yahweh Jirah Closet. I also completed a Diploma In Business Administration through Alison Courses and attended LEA training in Records Keeping Management.

Experience

Work history, roles, and key accomplishments

Store/Sales Assistant

Goldwing Pty Ltd (CellCity)

Feb 2023 - Jul 2024 (1 year 5 months)

Delivered exceptional sales service, restocked shop items, performed price audits, and handled customer interactions and complaints. Managed cash deposits and general office tasks.

Customer Service Sales restocking Pricing Audit Cash Handling POS Microsoft Office

Customer Service Assistant

Throne Of Beauty Parlor

Jan 2019 - Dec 2021 (2 years 11 months)

Managed client transactions using cash registers, collected payments, issued receipts and refunds, and greeted customers. Served as a brand ambassador and sold company products.

Customer Service Cash Register Payment Processing Sales Brand Ambassadorship

Sales Person

Yahweh Jirah Closet

Jan 2017 - Dec 2018 (1 year 11 months)

Sold and marketed company products on social media platforms, answered telephones, maintained diaries, and arranged appointments. Organized meetings and maintained professional client relationships.

Sales Marketing Social Media Customer Relationship Management Appointment Scheduling

Administrative Officer

Golgiants Security

Jan 2022 - Present (4 years 9 months)

Answered telephone calls, scheduled meetings, prepared reports, filed documents, and managed office supplies. Assisted HR with job postings and forwarded correspondence.

Administrative Support Scheduling Report Preparation Filing Email Correspondence Office Management