Looking for a job

Lanna Oliveira

@lannaoliveira

Project Manager at KCS IT delivering digital transformation programs, including AI, robotics, and automation initiatives for Navigator Company.

Portugal

Message

At KCS IT, I deliver technology and digital transformation projects for enterprise clients, partnering with stakeholders to align solutions with business objectives.

For Navigator Company, I planned and delivered digital transformation programs involving robotics, artificial intelligence, automation, and computer vision. I managed business cases, budgets, risks, and performance tracking while coordinating stakeholders across project streams.

At Sonae Sierra, I led a Salesforce implementation and delivered a working MVP in four months. I also managed vendor evaluation, systems integration with SAP and SharePoint, data migration, and an Azure API Management and WSO2 migration.

Earlier, I implemented an EPMO for CP Comboios and worked on public-service modernization projects for AMA, including website accessibility and GDPR updates. At Solar Coca-Cola, I ran a distributor excellence programme, and at Energy Telecom I improved business processes and led procurement of ERP and Call Center Software.

Experience

Work history, roles, and key accomplishments

Current

Project Manager Consultant

Current

KCS IT

Feb 2023 - Present (3 years 8 months)

Delivering technology and digital transformation projects for enterprise clients, partnering with stakeholders to align solutions to business objectives.

Digital Transformation Stakeholder Management Agile Waterfall Project Management

Program Manager

Navigator Company

Oct 2023 - Dec 2025 (2 years 2 months)

Planned, executed, and delivered digital transformation programs including robotics, AI, automation, and computer vision. Managed budgets, risks, and stakeholder alignment.

Digital Transformation Robotics AI Automation Computer Vision Business Case Development Budget Management Risk Management Stakeholder Management KPI Tracking

Project Manager

Sonae Sierra

Mar 2023 - Jul 2023 (4 months)

Led end-to-end Salesforce implementation delivering an MVP in 4 months, and managed Azure API Management and WSO2 migration including vendor evaluation and integration.

Salesforce Azure API Management WSO2 Vendor Evaluation Systems Integrations SAP SharePoint Data Migration Project Management

PMO Implementation

CP Comboios

Sep 2022 - Feb 2023 (5 months)

Implemented the Enterprise Project Management Office (EPMO) including governance model, standards, roles, metrics, and communication plan. Coached project managers and tailored management toolkit.

EPMO Governance Project Management Stakeholder Management Risk Management Communication Skills

Project Manager

Agency for Administrative Modernization

Sep 2019 - Aug 2022 (2 years 11 months)

Planned and executed project plans, tracked performance, controlled risks, and communicated with stakeholders. Ensured deliverables met specifications and adapted website for accessibility and GDPR compliance.

Project Planning Risk Management Stakeholder Communication Documentation GDPR Accessibility

Project / Marketing Coordinator

Solar Coca-Cola

Sep 2015 - Sep 2018 (3 years)

Ran the Authorized Distributor Excellence Programme, driving distributor performance against commercial KPIs. Prepared stakeholder presentations and trained teams and wholesale partners.

Program Management KPI Management Training Stakeholder Presentation Performance Management

Business Process Manager

Energy Telecom

Aug 2011 - Jan 2013 (1 year 5 months)

Mapped and analyzed business processes, led implementation of new processes, and managed procurement of ERP and call center software. Led change management and defined KPIs.

Process Mapping Business Process Management ERP Change Management KPI Definition Procurement