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@lancec
Data analyst skilled in advanced analytics and strategic decision-making.
As a dedicated data analyst with a strong foundation in advanced analytics, I have a proven track record of leveraging data to drive strategic decision-making and enhance operational efficiency. Currently, I manage Salesforce data at Minds Matter Chicago, where I utilize advanced analytics to optimize program outcomes. My ability to communicate critical insights through tools like Tableau has led to a 10% improvement in mentee retention each quarter, showcasing my commitment to data-driven results.
Previously, at Clear Secure, Inc., I employed biometric and travel data analytics to enhance customer experiences at major airports. My experience includes building SQL queries and designing dynamic dashboards with Power BI, which have been instrumental in informing business decisions. My role as a Marketing Data Analyst at FLIPS BNB Management allowed me to significantly improve online customer experiences and conversion rates through data-informed marketing strategies, demonstrating my ability to translate complex data into actionable insights.
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Work history, roles, and key accomplishments
Minds Matter
Jun 2024 - Present (1 year 5 months)
Managed Salesforce data collection and reporting, optimizing program outcomes through advanced analytics. Communicated insights using Tableau, achieving a 10% improvement in mentee retention by analyzing performance metrics.
FLIPS BNB Management
Jun 2021 - Aug 2023 (2 years 2 months)
Analyzed customer behavior to inform marketing strategies, contributing to a 30% improvement in online customer experience. Conducted data preparation using SQL and showcased results through dashboard visualizations.
Origami Risk
Sep 2019 - Jun 2021 (1 year 9 months)
Orchestrated the migration of over 5 TB of data to SharePoint, achieving a 100% accuracy rate with zero post-migration corrections. Utilized advanced migration tools to ensure data fidelity.
Degrees, certifications, and relevant coursework
Associate Degree, Computer Science
Software and tools used professionally
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