Lamosa Mea
@lamosamea
Customer-focused operations and service professional driving team performance and financial accuracy.
Papua New GuineaWhat I'm looking for
I am a results-driven, customer-centric professional with broad experience in operational supervision, financial administration, and high-level customer service across garment, insurance, and service industries.
I have led teams to improve productivity, managed end-to-end cash handling and banking, and produced regular financial reports to support executive decision-making.
My strengths include client relationship management, targeted sales outreach, database maintenance, and streamlining office logistics to support business growth.
I communicate clearly in English, Pidgin, and Motu, am proficient with MS Office and digital forms, and seek roles where I can apply leadership and administrative skills to enhance customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Supervisor
Paradise Garments Limited
Feb 2023 - Jun 2023 (4 months)
Led personnel supervision and shop operations, managed end-to-end cash handling and banking, and prepared weekly and monthly financial reports to optimize cash flow and operational efficiency.
Customer Service Executive
Pacific Privilege
Dec 2018 - Jul 2022 (3 years 7 months)
Managed multi-channel communications and face-to-face member services, maintained membership database and processed reservations to improve member experience and retention over a 3.5-year period.
Insurance Agent
BSP Life
Nov 2020 - Apr 2021 (5 months)
Conducted targeted outreach and product presentations, coordinated scheduling and follow-up to convert leads into policyholders during a focused part-time engagement.
Administration Assistant
Badihagwa Playschool
Jan 2018 - Nov 2018 (10 months)
Maintained student registrations and digital profiles, managed cash balancing and staff payment records, and oversaw canteen inventory and pricing to ensure smooth school operations.
Shop Assistant
Foodstation
Jun 2017 - Sep 2017 (3 months)
Served as primary customer contact, maintained daily stock lists and performed end-of-day cash reconciliation during on-the-job training.
Insurance Agent
BIMA Insurance
Apr 2014 - Nov 2014 (7 months)
Executed cold-calling campaigns and achieved weekly outreach and membership conversion targets to grow the insurer's client base.
Education
Degrees, certifications, and relevant coursework
Institute of Banking and Business Management
Diploma in Leadership & Management, Leadership & Management
Diploma in Leadership & Management program (pending) completed with coursework toward leadership and management principles.
Marianville Secondary School
High School & Secondary Education, Secondary Education
2010 - 2013
Completed secondary and high school education with a focus on general secondary curriculum from 2010 to 2013.
St. Michaels Primary School
Lower & Upper Primary Education, Primary Education
2006 - 2009
Grade: Dux runner-up
Completed lower and upper primary education and achieved Dux runner-up recognition.
Institute of Christian Academy
Lower Primary Education, Primary Education
2004 - 2005
Completed lower primary education coursework during 2004–2005.
Availability
Location
Papua New GuineaAuthorized to work in
Job categories
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