lamiaa moutawi

I'm currently supporting organizations as a freelance Customer Success & Operations Specialist, translating client requirements into tailored reporting solutions and managing projects from discovery through delivery.

At Leparking.fr, I worked across automotive and market intelligence projects, including Jaguar Land Rover and Hyundai Kia. I produced customer-specific reports, developed sales and commission performance tracking, and gave management clear, actionable business information.

Previously at lautreagence, I managed customer requests, led customer meetings and training sessions, documented operational processes, and coordinated activities within an SEO team. I also organized and processed large volumes of information to provide customers with accurate answers.

My background includes CRM migration support at Bureau Maroc, where I prepared, cleaned, mined, and organized databases while producing management reports. I bring 7+ years of client support, reporting, data operations, and business process coordination experience.