Lam Dương

Comprehensive multi-app investment advisory platform that aggregates news, reports, and financial documents, classifies and summarizes content using OpenAI, and stores vector embeddings in Pinecone for semantic search. Audited and migrated all APIs from legacy FileMaker to PostgreSQL with zero data loss.

Develop and maintain custom mini-applications on the Zendesk platform for B2B enterprise clients. Lead the migration of legacy jQuery codebases to a modern React.js-based architecture and build a shared Web Components library.

Suite of custom mini-applications built on the Zendesk platform for B2B enterprise clients. Developed and maintained multiple custom Zendesk apps within the ZAF sandbox environment, reduced unnecessary API calls, and built a reusable Web Components library.

Management platform for Korean preschools handling teacher and substitute scheduling, student records, leave request approvals, shift tracking, and automated salary calculation. Designed the full database schema in Supabase and defined the system architecture for the 4-person team.

Early-stage HR platform connecting Vietnamese software developers with Korean companies. Built frontend and backend features across all four app surfaces with shared Prisma schema and OIDC authentication, and deployed each app independently to Vercel.

Logistics and resource management platform for a Turkey-based client used to manage staff, track driver assignments, and optimize transportation operations. Gathered requirements from the Turkey-based team and delivered new features, deployed the application to a self-managed Ubuntu server with Docker and Nginx.

Delivered golf and hotel booking CRM systems for Japanese clients, including LINE API marketing campaigns that increased direct bookings by 30%. Researched and introduced Supabase, Svelte, and AWS; built CI/CD pipelines with GitHub Actions and acted as team lead.

CRM system for Japanese businesses in the golf and hotel industries, managing customer relationships, automating marketing campaigns, and increasing direct bookings. Automated booking workflows reducing manual staff effort by 40% and built LINE API marketing campaigns increasing direct hotel bookings by 30%.

Korean social learning platform where users join topic-based communities, access courses, and pay for private group membership. Integrated Kakao Talk OAuth as the primary authentication provider and Payple for Korean payment processing, and handled full deployment on AWS EC2.

Low-code AI agent platform that allows users to build custom workflows, attach RAG knowledge bases, and create AI-powered automation. Built the visual workflow builder, integrated OpenAI and Azure AI with a unified provider abstraction, and implemented streaming responses via Socket.IO and SSE.

Built frontend features for an AI agent low-code platform with streaming LLM responses. Integrated OpenAI and Azure AI models and connected external services via Zapier and MCP.

Customized real-time meeting and interview platform for Japanese and Chinese enterprise users, built on top of open-source Jitsi Meet and extended with AI transcription, structured interview tooling, and a full admin layer. Built a React layer over Jitsi's iframe API and integrated whisper.cpp for on-premise AI speech-to-text.

Developed a real-time meeting and interview platform built on Jitsi Meet with AI speech-to-text via whisper.cpp. Integrated Zoom SDK, OpenAI API, and WebSocket for real-time collaboration features and optimized application performance.

Learned Git, React.js, and Next.js in a production environment working alongside senior developers.

Bachelor of Software Engineering degree from Duy Tan University.