Open to opportunities

Lalaine Torres

@lalainetorres

Sales and marketing professional with 8+ years in banking loan sales, focused on client relationships and revenue growth.

Philippines

Message

What I'm looking for

I’m looking for full-time work where I can drive loan sales, strengthen client relationship management, and grow revenue. I’m ready to apply my banking experience and MBA pursuit mindset, supported by CRM, Excel reporting, and proactive lead generation.

I’m a Sales and marketing professional with 8+ years in banking and loan sales, specializing in client relationship management and revenue growth. I’ve built strong pipelines through lead generation & conversion, handled sales support end-to-end, and supported client communication across multiple loan products such as auto loans, business loans, and housing loans.

I pursued an MBA and I’m ready to contribute with renewed focus and strong motivation. After a career break due to a high-risk pregnancy, I’m now ready to return to full-time work, bringing a consistent client-first approach, polished communication, and practical reporting using Microsoft Excel and CRM systems.

Experience

Work history, roles, and key accomplishments

Housing Account Officer

Robinsons Banking Corporation

Oct 2020 - Jan 2023 (2 years 3 months)

Managed housing loan accounts by generating leads, communicating with clients, and coordinating loan processing through internal systems and CRM tools.

Account Management Client Relationship Management Lead Generation Loan Processing CRM Systems Sales Pipeline Management

Business Sales Officer

Bank of the Philippine Islands

Mar 2019 - Oct 2020 (1 year 7 months)

Handled business loan sales by managing prospect relationships, supporting application processing, and maintaining sales records using CRM and spreadsheet tools.

Business Loan Sales Client Relationship Management Lead Generation Loan Processing CRM Systems Sales Reporting Microsoft Excel

Sales Officer - Auto Loans

EastWest Banking Corporation

Jul 2017 - Mar 2019 (1 year 8 months)

Drove auto-loan sales by managing a sales pipeline, qualifying prospects, and coordinating loan processing while maintaining strong client relationships.

Sales Pipeline Management Client Relationship Management Lead Generation Loan Processing CRM Systems Sales Reporting

Dealer Coordinator

Philippine Savings Bank

Oct 2015 - Jun 2017 (1 year 8 months)

Coordinated with dealers on auto-loan requirements, supporting lead tracking, sales support, and ongoing client communication.

Auto Loan Sales Support Sales Pipeline Management Client Relationship Management Lead Generation CRM Systems Microsoft Excel

Account Officer Trainee

First United Finance & Leasing Corp

Apr 2014 - Sep 2015 (1 year 5 months)

Managed auto-loan inquiries and supported dealer/account activities, maintaining client relationships and assisting with lead handling and loan processing.

Client Relationship Management Lead Generation Loan Processing CRM Systems Sales Pipeline Management Microsoft Excel