Lakshmi Kesava Chowdary

I am a Senior Systems Engineer with over nine years of experience delivering production support, marketplace onboarding, and systems engineering solutions. I have earned two promotions and multiple client commendations for consistent on-time delivery and strong client relationships.

I specialize in database administration, XML debugging, Excel macro design, and building Salesforce reports and dashboards, using tools such as DBeaver and Postman. I have completed Amazon Web Services training and worked with SQL databases, microservices, and IBM WebSphere technologies.

My work has delivered measurable results: a 15% boost in customer acquisition, 20% improvement in data processing accuracy, a 25% reduction in remittance processing time, and a 12% increase in retail sales through virtual shelf planning. I have supported seller onboarding on marketplaces, handling 20+ new accounts monthly and improving seller performance and customer satisfaction.

I focus on project management, team leadership, and operational excellence to ensure accurate requirements and high-quality service delivery. I seek senior roles where I can lead teams, optimize systems and processes, and drive customer-focused outcomes using my technical and analytical strengths.