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Lakshmi Kesava Chowdary

@lakshmikesavachowdar

I am a Senior Systems Engineer specializing in marketplace operations and systems support.

India
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What I'm looking for

I seek a senior role where I lead projects and teams, optimize marketplace and payment operations, apply database and Salesforce expertise, and deliver measurable process and customer-experience improvements.

I am a Senior Systems Engineer with over nine years of experience delivering production support, marketplace onboarding, and systems engineering solutions. I have earned two promotions and multiple client commendations for consistent on-time delivery and strong client relationships.

I specialize in database administration, XML debugging, Excel macro design, and building Salesforce reports and dashboards, using tools such as DBeaver and Postman. I have completed Amazon Web Services training and worked with SQL databases, microservices, and IBM WebSphere technologies.

My work has delivered measurable results: a 15% boost in customer acquisition, 20% improvement in data processing accuracy, a 25% reduction in remittance processing time, and a 12% increase in retail sales through virtual shelf planning. I have supported seller onboarding on marketplaces, handling 20+ new accounts monthly and improving seller performance and customer satisfaction.

I focus on project management, team leadership, and operational excellence to ensure accurate requirements and high-quality service delivery. I seek senior roles where I can lead teams, optimize systems and processes, and drive customer-focused outcomes using my technical and analytical strengths.

Experience

Work history, roles, and key accomplishments

Cognizant logoCO

Senior Systems Engineer

Jan 2017 - Jan 2023 (6 years)

Managed virtual shelf planning and marketplace seller onboarding, driving a 12% increase in sales, 15% improvement in product visibility, and a 30% reduction in inventory errors; supported onboarding of 20+ Walmart.ca sellers monthly and improved seller ratings by 10%.

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University, Kakinada logoJK

Jawaharlal Nehru Technological University, Kakinada

Bachelor of Technology, Computer Science

Grade: 70%

Completed Bachelor of Technology in Computer Science at JNTU College of Engineering, Kakinada, graduating with 70%.

Tech stack

Software and tools used professionally

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