Lakshmi Kesava Chowdary
@lakshmikesavachowdar
I am a Senior Systems Engineer specializing in marketplace operations and systems support.
What I'm looking for
I am a Senior Systems Engineer with over nine years of experience delivering production support, marketplace onboarding, and systems engineering solutions. I have earned two promotions and multiple client commendations for consistent on-time delivery and strong client relationships.
I specialize in database administration, XML debugging, Excel macro design, and building Salesforce reports and dashboards, using tools such as DBeaver and Postman. I have completed Amazon Web Services training and worked with SQL databases, microservices, and IBM WebSphere technologies.
My work has delivered measurable results: a 15% boost in customer acquisition, 20% improvement in data processing accuracy, a 25% reduction in remittance processing time, and a 12% increase in retail sales through virtual shelf planning. I have supported seller onboarding on marketplaces, handling 20+ new accounts monthly and improving seller performance and customer satisfaction.
I focus on project management, team leadership, and operational excellence to ensure accurate requirements and high-quality service delivery. I seek senior roles where I can lead teams, optimize systems and processes, and drive customer-focused outcomes using my technical and analytical strengths.
Experience
Work history, roles, and key accomplishments
Senior Associate
ICICI Bank
Jan 2023 - Present (2 years 9 months)
Partnered with directors to optimize global trade account openings, improving compliance and accelerating onboarding; achieved 98% CRM data accuracy and reduced remittance processing time by 25%.
Managed virtual shelf planning and marketplace seller onboarding, driving a 12% increase in sales, 15% improvement in product visibility, and a 30% reduction in inventory errors; supported onboarding of 20+ Walmart.ca sellers monthly and improved seller ratings by 10%.
Performed transaction reconciliation and cash/cheque balancing, identifying and resolving errors to maintain accurate financial records and ensure regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru Technological University, Kakinada
Bachelor of Technology, Computer Science
Grade: 70%
Completed Bachelor of Technology in Computer Science at JNTU College of Engineering, Kakinada, graduating with 70%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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