lainah muzembe
@lainahmuzembe
Administrative assistant who turns organized office work into smooth customer and community outcomes.
ZimbabweWhat I'm looking for
I’m a motivated and reliable Administrative Assistant and Peace Studies graduate with experience in office administration, data management, stakeholder engagement, customer service, and event coordination. I hold a Bachelor of Science (Honours) in Peace Studies (Upper Second Class) from Midlands State University.
Through internships with Culture Fund Zimbabwe Trust and the Ministry of Women Affairs, Community, Small and Medium Enterprise Development, I built practical strength in records management, report writing, meeting coordination, and stakeholder relations.
I support teams with front-office administration—managing calls, emails, correspondence, and organized filing systems—while capturing and updating stakeholder data with high accuracy (98%). I also coordinate meetings and workshops and help deliver smooth logistics for 15+ to 20+ events.
Across roles, I’m highly organized and detail-oriented, committed to maintaining professional standards in every task I undertake. I’m currently seeking opportunities in administration, customer service, project support, community development, and related fields.
Experience
Work history, roles, and key accomplishments
Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
Contributed to a positive team enviro
Provided front-office and administrative support, managing calls, emails, and correspondence for a team of 10+ staff members.
Maintained and organized both physical and electronic filing systems, improving document retrieval time by 30%.
Captured and updated stakeholder data with 98% accuracy, supporting project tracking and reporting.
Assisted in coordinating meetings and workshops, helping organ
Administrative Assistant Intern
Mar 2021 - Apr 2021 (1 month)
Provided daily administrative and clerical support to departmental staff, handling correspondence, filing, and document preparation.
Managed data entry and maintained beneficiary and stakeholder records with 98% accuracy.
Assisted in organizing 20+ community outreach programs, workshops, and meetings, ensuring smooth logistics and documentation.
Handled incoming calls and client inquiries, offerin
Administrative Assistant Intern
Ministry of Women Affairs, Community, Small and Medium Enter
Mar 2021 - Apr 2021 (1 month)
Provided daily administrative and clerical support, including correspondence handling, filing, document preparation, and front-desk call support. Managed data entry and beneficiary/stakeholder records with 98% accuracy and helped organize 20+ community outreach programs, workshops, and meetings.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Science, Peace Studies and Conflict Resolution
2018 - 2022
Midlands State University
Bachelor of Science (Honours), Peace Studies and Conflict Resolution
2018 - 2022
Grade: Upper Second Class
Earned a Bachelor of Science (Honours) in Peace Studies and Conflict Resolution at Midlands State University, completing with an Upper Second Class.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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