Open to opportunities

laila duran

@lailaduran

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Experienced HR and administrative assistant skilled in clerical support, payroll, and employee relat

Philippines

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What I'm looking for

I seek an HR or administrative role where I can apply clerical, payroll, and employee-relations skills, support efficient office operations, and grow within a collaborative team.

I am an HR and administrative professional with over five years supporting HR functions and nearly four years in clerical and secretarial roles.

I excel at clerical support, payroll preparation, employee relations, and maintaining accurate records in both hard and soft copies.

I am proficient with Microsoft Office (Word, Excel, PowerPoint) and HRIS. I use strong organizational and planning skills to manage scheduling, filing systems, and multiple tasks on time.

I communicate well with employees and external services, handle complaints and grievance procedures professionally, and am committed to contributing to an efficient, supportive workplace.

Experience

Work history, roles, and key accomplishments

HR Assistant

Manplus General Services

Oct 2013 - Present (11 years 10 months)

Assisted with day-to-day operations of HR functions and duties, providing clerical and administrative support to Human Resources executives. Managed employer and employee relations, dealing with employee requests regarding HR issues, rules, and regulations. Assisted in payroll preparation by providing relevant data and handled complaints and grievance procedures.

Clerical Support Administrative Support Employee Relations Database Management Microsoft Office

Administrative Aide Assistant III

LGU Sorsogon City

Jul 2009 - Present (16 years 1 month)

Provided clerical support to the administrative department, managing visitors and handling inquiries and requests. Managed incoming calls and received/recorded incoming/outgoing documents. Set up and maintained filing systems.

Clerical Support Administrative Support Document Management Microsoft Office

Education

Degrees, certifications, and relevant coursework

St. Louise De Marillac College of Sorsogon

Bachelor of Secondary Education, English

2005 - 2009

Completed a Bachelor of Secondary Education with a major in English. The program focused on developing teaching methodologies and a deep understanding of the English language and literature.