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Laena TiengLT
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Laena Tieng

@laenatieng

Software development engineer in testing at DocuSign, where I integrated 50+ QA tests into object-oriented Ruby page objects.

United States
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At DocuSign, I integrated 50+ QA tests from outdated hash-based page objects into object-oriented page objects in Ruby. I also reviewed JSON object files to diagnose coverage and expand object code coverage for mobile client interactions.

As an Undergraduate Research Assistant at Massachusetts Institute of Technology, I analyzed and interpreted over 200 audio files to document treatment effectiveness for patients with edema. In another research role there, I generated an Excel database to improve data retrieval and compiled reading sources related to sport.

On a project called Wearable GPS Device, I worked in a team of five to create an internet-connected wearable device, implementing geolocation and interactive functionality with C++ and Python. I also contributed to Scrapmap, a team website project using React, TypeScript, MongoDB, and Google Maps API.

Experience

Work history, roles, and key accomplishments

AA
Current

Hostess

Alder & Ash

May 2025 - Present (1 year 5 months)

Optimized seating to balance room occupancy of up to 125 people at once with effective, excellent service. Collaborated with servers to support service and improve customer experience.

DocuSign logoDO

Software Development Engineer in Testing

Jun 2022 - Aug 2022 (2 months)

Integrated 50+ QA tests from outdated hash-based page objects to object-oriented page objects in Ruby. Reviewed JSON object files to diagnose coverage and expanded range of object code coverage for mobile client interactions on DocuSign's navigation panels.

Massachusetts Institute of Technology logoMT

Undergraduate Research Assistant

Massachusetts Institute of Technology

Jun 2021 - Dec 2021 (6 months)

Liaised with over 100 course alumni to ensure correct contact information for future publication. Generated database in Excel to improve efficiency of data retrieval.

TC

Tutor Instructor

The Tutoring Center

Jun 2021 - Aug 2021 (2 months)

Tutored over 20 beginning to advanced students on a variety of subjects including pre-calculus, writing, and reading. Oriented parents to facilitate learning and improve efficiency of the learning center.

Education

Degrees, certifications, and relevant coursework

Massachusetts Institute of Technology logoMT

Massachusetts Institute of Technology

Bachelor of Science, Computer Science and Engineering

Pursuing a Bachelor of Science in Computer Science and Engineering, with coursework in programming, computation structures, software construction, algorithms, and machine learning.

Tech stack

Software and tools used professionally

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