LaDashia Davis

Followed BCBA instructions to deliver interventions for teaching new skills and managing challenging behaviors. Accurately recorded behavioral data during therapy sessions to track progress and inform treatment adjustments.

Provided exceptional customer service to members, addressing inquiries and resolving issues in a timely and professional manner. Maintained accurate member records and updated information as needed, effectively resolving complaints by actively listening and empathizing.

Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls. Ensured waiting area cleanliness and managed confidential patient information according to HIPAA regulations.

Accurately picked and packed orders for shipment, ensuring proper labeling and documentation. Maintained a clean and organized work area, promoting safety and efficiency, and trained new warehouse associates on proper procedures.

Ensured compliance with health and safety regulations, conducting regular inspections and implementing corrective actions. Resolved customer complaints promptly and effectively, maintaining high levels of customer satisfaction.

Maintained cleanliness and organization of work areas, including restocking supplies as needed. Operated cash register accurately, handling transactions efficiently while maintaining a friendly demeanor.

Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general services. Ensured waiting area cleanliness and managed confidential patient information according to HIPAA regulations.

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.