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Labros Psomodotis

@labrospsomodotis

Commercial and operations manager at Tera Land, scaling hospitality operations from 4 to 39 properties across 6 destinations.

Greece

Message

At Tera Land (September 15 Suites), I led operational scaling from 4 to 39 properties across 6 destinations and managed pre-openings, property setup, and local team onboarding. I also optimized pricing and sales channels using Welcome PMS, Hotel Availability, BookOnlineNow, Booking.com, Airbnb, and Expedia Group.

At Marketou Optics, I directed a five-store retail network and held operational and P&L responsibility, opening and stabilizing new branches and setting data-driven sales targets. Alongside my roles, I provided project-based HORECA consulting on commercial restructuring, rebranding, operating workflows, and revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Operations & Strategy Manager

Current

Tera Land

Oct 2024 - Present (2 years)

Led operational scaling from 4 to 39 properties across 6 destinations, standardized workflows, and managed pre-opening cycles. Oversaw hospitality tech stack and OTA extranets to drive dynamic pricing and maximize digital sales.

PMS Channel Manager Online booking system Availability Online Booking Booking.Com Airbnb Expedia Dynamic Pricing OTA Management F&B Operations Cost Control Pre Opening SOPs Corporate Trainer P&L management

Hospitality Business Strategist & Operations Consultant

HORECA

Sep 2009 - Oct 2024 (15 years 1 month)

Provided remote consulting, commercial restructuring, and rebranding strategies for high-end HORECA projects. Designed operational workflows, managed OTA extranets, and conducted on-site performance audits.

Consulting Rebranding SOPs Menu Engineering Cost Control OTA Management Booking.Com Airbnb Expedia Dynamic Pricing Corporate Trainer Performance Auditing Revenue Growth

Area & Operations Manager

Marketou Optics

Jan 2020 - Jun 2024 (4 years 5 months)

Directed a retail network of 5 store locations with 10+ employees, holding full operational and P&L responsibility. Spearheaded new branch openings, monitored sales analytics, and negotiated supplier contracts.

Retail Operations P&L management Sales Analytics KPI Monitoring Contract Negotiation Supplier Management Pre Opening Team Leadership

Store Manager (Flagship Location)

Marketou Optics

Jan 2016 - Jan 2020 (4 years)

Managed daily operations, inventory turnover, visual merchandising, and staff scheduling of the brand's highest-grossing store. Formulated local store marketing strategies and coached the sales team to meet revenue targets.

Store Management Inventory Management Visual Merchandising Staff Scheduling Local Marketing Sales Coaching Customer Retention

B2C Sales Representative

Marketou Optics

Jul 2014 - Jan 2016 (1 year 6 months)

Delivered premium personal consulting and product advisory to clientele. Mastered the complete B2C sales cycle, closing high-value sales and building customer loyalty.

B2C Sales Client Advisory Customer Loyalty Sales Cycle Management Customer Feedback Analysis

Sales & Commercial Operations Journalist

Alpha TV (Plus Production)

Aug 2010 - May 2012 (1 year 9 months)

Coordinated high-value media and promotional content to support corporate advertising packages. Served as liaison between production and sales departments to ensure brand standards and commercial deliverables.

Content Coordination Media Production Brand Management Stakeholder Management Communication Skills Storytelling

Store Manager (F&B Unit Leadership)

Alexandra's Brewery

Sep 2008 - Aug 2010 (1 year 11 months)

Directed daily front-of-house and back-of-house operations for a high-traffic food & beverage unit. Developed loyalty-driven service standards and staff upselling training, increasing repeat clientele and market share.

F&B Operations Staff Management Inventory Management Supply Chain Customer Retention Upselling Cost Control Waste Management