Kyuhyeon Cho

Architected and deployed two enterprise agentic applications on Salesforce Agentforce for Arizona State University, delivering from 0 to production sign-off in partnership with operations and business stakeholders. Designed retrieval, tool-use, and conversation flows with output guardrails, established evaluation KPIs, and debugged production reliability issues by tracing data quality through the

Streamlined transcription and video production workflows using Otter AI and Final Cut Pro, reducing reporting and production time by about 30%. Produced local news content with roughly 20 stories reaching the top 10 monthly articles during a one-year tenure.

Used analytics and A/B-style content iteration to grow YouTube/Facebook audiences by about 25% and speed up content workflows by about 35%. Conducted audience and engagement research using Meta Business Suite/Ads and Google Ads to optimize content timing, targeting, and promotion.

Applied LLM-assisted translation and content workflows with human review, improving workflow speed by about 50% while maintaining quality and accuracy. Supported end-to-end content production by combining automated assistance with quality checks.

Led logistics and supply chain operations as a non-commissioned officer, coordinating multi-person teams and maintaining operational quality under time-sensitive, structured accountability. Managed execution across shifting conditions while upholding service and operational standards.

Grade: 4.0 GPA

Master of Science in Artificial Intelligence in Business from Arizona State University, with a 4.0 GPA. Received an MS-AIB Scholarship (1x).

Grade: 3.72 GPA

Bachelor of Science in Audio Engineering & Technology from Delta State University, with a 3.72 GPA. Earned President’s List (6×) and multiple scholarships (DMI 4×; Duff Dorrough Memorial 1×).