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Kyle Hansen

@kylehansen1

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Technical program lead at PwC modernizing Connected Source and growing monthly platform adoption from 20k to 35k users.

United States

Message

At PwC, I own the multi-year modernization roadmap for Connected Source, an enterprise content and knowledge platform supporting 156k+ annual users. I partner with engineering, AI, operations, and business leaders to shape Copilot, ChatGPT, and RAG-based search capabilities that improve practitioner search and knowledge workflows.

As CIO at Almanac Technologies, I owned IT strategy, vendor decisions, and technology outcomes while defining a roadmap for automation, integrations, and scalable systems supporting growth toward $100M+. I also established architecture governance favoring retrieval-grounded GenAI for auditability, data boundaries, and rollback in regulated environments.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager, Technical Program Lead

Current

PricewaterhouseCoopers LLP

Jan 2021 - Present (5 years 9 months)

Owns the modernization of the Connected Source content and knowledge ecosystem, including multi-year roadmap, architecture standards, and release delivery. Drives adoption of Generative AI, Agentic AI, and RAG-based search capabilities, growing monthly users from 20k to 35k.

Enterprise AI Generative AI Agentic AI RAG Microsoft Copilot ChatGpt Coveo Relevance Generative Answering Passage Retrieval Enterprise Search Knowledge Management Program Management Stakeholder Management Architecture Governance

Chief Information Officer (CIO)

Almanac Technologies

Jan 2018 - Dec 2019 (1 year 11 months)

Sole executive owner of IT strategy, systems, and resources, reporting to the COO. Defined and executed a technology roadmap for automation, integrations, and scalable systems supporting revenue growth toward $100M+.