Open to opportunities

Patrick Phillips

@patrickphillips

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Technology executive specializing in AI-driven enterprise transformation and scalable SaaS modernization.

United States

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What I'm looking for

I seek executive roles leading AI-driven enterprise transformation, SaaS modernization, and responsible AI governance in mission-driven companies that value Lean practices and measurable business impact.

I am a technology executive with over 20 years of experience driving AI-powered business transformation, enterprise modernization, and Lean IT adoption across large organizations. I build scalable SaaS platforms and align advanced technologies like LLMs and cloud computing to strategic business goals.

At Sedgwick I architected enterprise AI strategy integrating GPT-4, LLaMA, and Microsoft Copilot, delivering automation that boosted operational efficiency by 40% and improved detection and response by 35%. I previously launched the Smart Data machine learning initiative that contributed to 20% revenue growth and led cloud migration efforts that reduced infrastructure costs by 15%.

I am passionate about responsible AI and practical governance, and I am the published author of "The Augmented Enterprise: Innovating the Enterprise with AI." I teach MBA-level courses on AI-driven operations and Lean IT, and I focus on measurable outcomes, ethical deployment, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Senior Vice President, Technology

Current

Sedgwick

Aug 2016 - Present (9 years)

Architected enterprise AI strategy and governance, integrating GPT-4, LLaMA, and Microsoft Copilot to deliver AI-powered automation that boosted operational efficiency by 40% and improved detection and response by 35%. Led IT modernization and aligned AI deployments with business KPIs to scale across claims, support, and cybersecurity functions.

Enterprise Strategy LLaMA AI Governance AI In Automation Cybersecurity

Current

Adjunct Professor

Current

Westminster College

Jan 2007 - Present (18 years 7 months)

Teaches MBA-level courses on AI-driven operations, Lean IT, and digital transformation strategy, preparing executives and managers to apply AI and Lean practices to business problems. Develops curriculum and delivers executive-focused instruction.

Lean Digital Transformation Curriculum Development

Chief Information Officer

Disaster Kleenup International

Aug 2014 - Aug 2016 (2 years)

Launched the Smart Data machine learning initiative and implemented predictive analytics and AI-backed ERP tools that directly contributed to 20% revenue growth and optimized operational processes. Drove data-driven decision making and executive BI reporting.

Predictive Analytics Machine Learning Power BI Data Driven Decision Making Optimization

Chief Technology Officer

Disaster Kleenup

Apr 2012 - Jul 2014 (2 years 3 months)

Led AI and cloud migration strategies that reduced infrastructure costs by 15% and developed mobile AI applications for real-time field assessment to accelerate claims processing. Integrated AI-powered BI tools to deliver real-time executive dashboards.

Cloud Migration Power BI Python

Senior Manager, Lean IT

O.C. Tanner Company

Aug 2007 - Dec 2010 (3 years 4 months)

Built Lean-based value delivery systems for enterprise IT and implemented platforms including BPM, LMS, SharePoint, and HRIS to streamline processes and improve delivery efficiency. Negotiated technology vendor contracts and defined company-wide product development and buy-vs-build frameworks.

Lean BPM SharePoint HRIS Process Optimization Roadmapping

Senior Integration Solutions Executive

FedEx

Jan 2001 - Aug 2007 (6 years 7 months)

Managed enterprise IT strategies and led major transformation projects for Fortune 500 retail clients, overseeing a $400M portfolio in supply chain and Lean integration solutions and mentoring nationwide consultants. Delivered executive updates on technology innovation and competitive positioning.

Program Management Client Transformation Portfolio Management Stakeholder Management

Senior Customer Integration Manager

FedEx

Jun 1998 - Jan 2001 (2 years 7 months)

Programmed and installed FedEx shipping applications and integrated mainframe, accounting, and database systems across diverse client environments to ensure seamless operations and ongoing client support. Managed all customer FedEx systems throughout Utah.

Integration Mainframe Integration SQL Databases client support Technical Implementation