
Kyawt Kay Zin
@kyawtkayzin
I support customers and students through responsive service, coordination, and accurate documentation.
What I'm looking for
I've supported students, clients, and customers through consultations, inquiries, documentation, and day-to-day service operations.
At A Plus Education in Myanmar, I assisted students throughout their service journey, from consultation and document preparation to follow-up communication and administrative support. I also coordinated with internal teams, supported scheduling and reporting, and handled confidential student information carefully.
As a Freelance Insurance Advisor and Financial Planner with Manulife Myanmar, I provide personalized financial consultations and insurance planning based on clients' needs and goals. I manage applications and policy inquiries while building client relationships through clear communication and follow-up support.
Previously, at T-Ri at Slena Gems & Silverwear, I assisted customers with product inquiries, purchases, after-sales support, complaints, and sales documentation. I bring customer relationship management, problem resolution, professional communication, and attention to detail to fast-paced operations.
Experience
Work history, roles, and key accomplishments
Freelance Insurance Advisor & Financial Planner
Manulife Myanmar
Jan 2024 - Present (2 years 8 months)
Provided financial consultation and personalized insurance planning services based on clients' needs. Built and maintained strong client relationships through professional communication and follow-up support.
Student Service
A Plus Education
Aug 2025 - May 2026 (9 months)
Provided student support services by responding to inquiries and assisting with education-related processes. Coordinated with internal teams to ensure smooth operations and timely resolution of student concerns.
Customer Service Associate
T-Ri at Slena Gems & Silverwear
Jan 2022 - Dec 2024 (2 years 11 months)
Provided professional customer service by assisting customers with product inquiries, purchases, and after-sales support. Handled customer concerns and managed sales transactions and records.
Education
Degrees, certifications, and relevant coursework
Dagon University
Bachelor of Arts, English
Pursued a Bachelor of Arts in English at Dagon University.
Myanmar Aviation Training and Services (MATS)
English for Cabin Crew (High Distinction), English for Cabin Crew
Grade: High Distinction
Completed the English for Cabin Crew course with High Distinction.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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