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Kumari Supriya

@kumarisupriya

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Skilled project manager with expertise in process excellence and customer success.

India

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What I'm looking for

I am looking for a role that fosters innovation, encourages teamwork, and offers opportunities for professional growth.

I am a skilled professional with around 8 years of experience in project management, process excellence, and customer success. My strong analytical thinking allows me to identify and solve complex problems while making data-driven decisions. I have a proven track record of implementing initiatives that enhance product quality and customer satisfaction.

Currently, I serve as a Team Lead Business Analyst at Turing, where I supervise a team of 8 analysts focused on fine-tuning Large Language Models (LLM). My previous roles include co-founding a startup and managing operations at JCAPCPL, where I achieved significant business growth through innovative strategies and effective stakeholder management. I am passionate about utilizing creative solutions to improve efficiencies and deliver excellent outcomes.

Experience

Work history, roles, and key accomplishments

Current

Team Lead, Business Analyst

Current

Turing

Nov 2024 - Present (6 months)

Supervised a team of 8 analysts focused on fine-tuning Large Language Models (LLM) and ensuring high-quality deliverables. Analyzed model performance and user behavior to identify gaps and recommend improvements.

Project Management LLM Data Analysis Team Leadership Problem Solving

Co-Founder, Operations and Marketing

Fipplr

Mar 2024 - May 2024 (2 months)

Created and implemented business strategies to drive brand awareness and customer acquisition. Conducted market research to identify trends and customer needs.

Market Research Business Strategy Customer Acquisition Brand Awareness Operations Management

Sr. Manager, Application Engineering

JCAPCPL (Tata Steel Subsidiary)

Mar 2021 - Feb 2024 (2 years 11 months)

Managed customer relationships and business development initiatives, achieving significant new business potential through localization and new model participation.

Customer Relationship Management Business Development Technical Support Growth Initiatives

Sr. Manager, Application Engineering

JCAPCPL

Mar 2021 - Jan 2024 (2 years 10 months)

Manage customer relationships and business development initiatives. Achieved significant new business potential through localization and new model participation.

Customer Relationship Management Business Development Technical Support Growth Initiatives Stakeholder Management Strategic Thinking

Manager, QA (New Product Development)

JCAPCPL

Jun 2019 - Feb 2021 (1 year 8 months)

Coordinate with cross-functional teams for new product development. Developed new grade products and implemented features to monitor product quality.

New Product Development Cross Functional Collaboration Quality Management System Integration Product Development Process Improvement Customer Satisfaction

Manager, QA (New Product Development)

JCAPCPL (Tata Steel Subsidiary)

Jun 2019 - Feb 2021 (1 year 8 months)

Coordinated cross-functional teams for new product development, resulting in the launch of new grade products and improvements in product quality.

New Product Development Cross Functional Collaboration Quality Management System Integration Product Development

Manager, Operations

JCAPCPL

Jun 2016 - May 2019 (2 years 11 months)

Oversee operations and process improvement initiatives. Led Six Sigma projects to enhance process yield and reduce defects.

Operations Management Process Improvement Six Sigma Project Management Root Cause Analysis Team Management Continuous Improvement

Manager, Operations

JCAPCPL (Tata Steel Subsidiary)

Jun 2016 - May 2019 (2 years 11 months)

Led operations and process improvement initiatives, managing a large team and implementing Six Sigma projects to enhance efficiency and reduce defects.

Operations Management Process Improvement Six Sigma Team Management Root Cause Analysis

Education

Degrees, certifications, and relevant coursework

Birsa Institute of Technology Sindri

Bachelor of Technology, Metallurgical Engineering

2012 - 2016

Grade: 8.19

Completed a Bachelor of Technology in Metallurgical Engineering, focusing on the principles of metallurgy, materials science, and engineering processes. Achieved a final CGPA of 8.19, demonstrating strong academic performance and understanding of the subject matter.