At Cross Country Healthcare, I manage timesheet and expense entry, VMS integration, customer invoicing, account adjustments, and billing issue resolution.
Previously, I managed multi-million-dollar accounts receivable across four facilities at The Haven Detox, developed collection policies and performance reports, and coached team members on quality practices. I've also handled payer, vendor, and clearinghouse follow-up for open insurance claims and balances.
My background also includes community outreach and dependency case management, where I connected families with essential resources, managed child welfare cases, and supported safe outcomes for children and caregivers.
