Krizzia Cassandra Ang

Managed the PAC Sourcing team, focusing on strategic talent sourcing, pipeline building, and stakeholder collaboration. Supported ASEAN and India recruitment implementation, contributing to training, process rollout, and transition activities.

Proactively sourced candidates across multiple platforms, built sector-specific talent pipelines, and managed job postings for maximum visibility and effectiveness. Collaborated with Recruiters and Hiring Managers to gather role requirements and ensure aligned candidate targeting and engagement.

Promoted to senior role after consistently meeting hiring targets and delivering end-to-end recruitment across high-volume and corporate roles. Managed full-cycle recruitment from sourcing through onboarding, using multiple channels including employee referrals, recruitment partners, job boards, and social media platforms.

Managed full-cycle recruitment from sourcing through onboarding, using multiple channels including employee referrals, recruitment partners, job boards, and social media platforms. Collaborated closely with hiring leaders to align on headcount plans, conduct intake meetings, lead interviews and debriefs, and influence hiring decisions.

Promoted for consistently meeting hiring targets while supporting recruitment for Healthcare, Technical, and Financial accounts. Delivered full-cycle recruitment, including screening, interviews, call simulations, job offers, and pre-employment orientations, across high-volume and niche roles.

Supported recruitment for Healthcare, Technical (Home/Bose products), and Financial (American Express) accounts. Delivered full-cycle recruitment, including screening, interviews, call simulations, job offers, and pre-employment orientations, across high-volume and niche roles.

Handled customer inquiries and complaints promptly, ensuring satisfaction and maintaining service standards. Recorded interactions and feedback accurately to support issue tracking and process improvement.

Provided technical assistance for phone-related issues, identifying problems and delivering effective solutions. Maintained clear documentation of customer queries and resolutions for future reference.

Currently pursuing Lean Six Sigma Yellow Belt Certification, focusing on principles of process improvement and efficiency. Developing skills in identifying and eliminating waste to optimize operational workflows.

Attended a Real Estate Brokerage Seminar for New Salespersons, acquiring 12 credit units. Gained essential knowledge and skills required for real estate brokerage practices and regulations.

Completed a comprehensive curriculum in Psychology, gaining foundational knowledge in human behavior, cognitive processes, and research methodologies. Developed strong analytical and critical thinking skills applicable to various professional fields.