
Kritika Singh
@kritikasingh5
I build data products that improve product decisions and business growth.
What I'm looking for
I've led data-product and analytics initiatives at Amazon across Bills & Financial Services and Amazon Pay, turning ambiguous business problems into KPI frameworks, experiments, self-service tools, and decision platforms.
My work has reduced analytics turnaround time from 50 to 16 days, cut request backlog by 81%, reduced excess bill fetch fees by 50%, and contributed to growth in credit card and BNPL programs. I build with SQL, Python, Snowflake, QuickSight, machine learning, and statistical modelling.
Previously, I developed marketing analytics for Adobe, experimentation and marketplace analytics at Swiggy, and workplace safety ML research at IIT Kharagpur. I enjoy translating customer, product, and operational data into decisions teams can act on.
Experience
Work history, roles, and key accomplishments
Lead data-product initiatives across product, marketing, and financial-services use cases, translating ambiguous business problems into product requirements, KPIs, and analytical solutions. Automated recurring analytics workflows, reducing turnaround time from 50 to 16 days and backlog by 81%.
Career Break
Personal
Aug 2023 - Jul 2025 (1 year 11 months)
Took a career break for personal reasons.
Led BI and data-product architecture for Amazon Pay's credit and financing products, integrating internal and partner data into a scalable analytics layer. Partnered with Product Managers on requirements, success metrics, experimentation, and go-to-market planning.
Consultant Analyst
ADT Research and Analytics Solutions
Aug 2021 - Feb 2022 (6 months)
Built measurement frameworks and analytics solutions to evaluate multi-channel customer acquisition and marketing performance. Developed forecasting and predictive models for customer visits, conversions, and marketing ROI across APAC markets.
Business Analyst
Swiggy
Jul 2020 - Apr 2021 (9 months)
Designed experimentation frameworks to evaluate batching, assignment, and marketplace-efficiency changes. Built Snowflake–Python data pipelines to automate experiment reporting and KPI monitoring.
Senior Research Fellow
Indian Institute of Technology, Kharagpur
Apr 2017 - Jun 2020 (3 years 2 months)
Led machine learning and statistical modeling for a workplace safety analytics initiative, translating operational problems into predictive analytics solutions. Managed a team of 3 Junior Research Fellows and published 4 peer-reviewed SCI-indexed papers.
Built SQL pipelines and automation for enterprise payroll analytics, improving data reliability and reporting speed.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Technology Kharagpur
Master of Science, Industrial & Systems Engineering
MS (by Research) in Industrial & Systems Engineering from IIT Kharagpur.
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology, Computer Science & Engineering
B.Tech in Computer Science & Engineering from Dr. A.P.J. Abdul Kalam Technical University, Lucknow.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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