Kristin Powell

I’m a results-driven Cash Application and Accounts Receivable leader with 9+ years of progressive experience in financial operations, team leadership, and process automation. I focus on improving cash flow, accuracy, and customer experience by tightening payment application and reconciliation workflows.

In my current role as Cash Application Manager, I lead and manage the cash application team to ensure payments are processed and applied correctly. I reduced unapplied cash from $6M to $1.7M in 5 months, moved cash posting from three weeks behind to same-day posting with daily zeroing out, and executed the company’s first AI-integrated cash application project to boost verification speed and accuracy.

I also owned the credit memo process, improving accuracy, timeliness, and visibility of adjustments. I investigate complex payment discrepancies (overpayments, underpayments, unidentified payments), prepare KPI reporting for senior management, and develop procedures that streamline operations while reinforcing compliance with accounting standards and company policies.

Earlier, as an AR Supervisor and Collections Coordinator, I directed daily AR operations, mentored AR staff, reduced unapplied cash and DSO through improved reconciliation and payment application strategies, and strengthened credit maintenance and invoice imaging. Before that, I built strong service and operational fundamentals through customer account resolution and customer service leadership.