Kristienne Jewel Mores
@kristiennejewelmores
Detail-oriented IT Quality Assurance professional skilled in manual and automated testing.
CanadaWhat I'm looking for
I am a detail-oriented IT Quality Assurance professional with hands-on experience in manual and automated testing, test planning, and test case design across Agile and Waterfall environments. I prioritize accuracy and efficiency to ensure error-free records and high-quality software deliveries.
My background includes writing and executing test cases with TestRail, developing automated scripts with Selenium and Sahi Pro, performing API testing with Postman, and using tools like JIRA, Azure DevOps, Git, and VMware to support robust testing workflows. I have contributed to regression, UAT, and debugging efforts while collaborating closely with development teams.
Certifed ISTQB CTFL and experienced in customer-facing roles, I combine technical testing expertise with strong communication and customer service skills to meet deadlines and support team goals effectively.
Experience
Work history, roles, and key accomplishments
STBarista Trainer
Starbucks
Jan 2023 - Dec 2025 (2 years 11 months)
Trained new baristas on beverage preparation and customer service standards, maintained quality and safety procedures, and improved customer satisfaction through consistent service delivery.
Software QA Engineer
Outsourced Quality Assured Services, Inc.
Jan 2018 - Dec 2022 (4 years 11 months)
Executed manual and automated test cases, reported defects, and conducted system regression testing to ensure feature stability and client requirements were met across releases.
Web UAT Associate
Asian Advantages, Inc.
Jan 2016 - Dec 2017 (1 year 11 months)
Conducted user acceptance testing and maintained end-to-end test cases and backlogs, developed automated scripts to improve testing efficiency, and tracked issues to resolution.
Education
Degrees, certifications, and relevant coursework
SPSeneca Polytechnic
Diploma, Business Information Technology
2023 - 2024
Completed Business Information Technology with honours, focusing on practical IT and business skills relevant to quality assurance and testing.
AUAdamson University
Bachelor of Science, Information Technology
2012 - 2016
Earned a Bachelor of Science in Information Technology with coursework supporting software testing, web technologies, and IT fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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