Ranjini Baskaran
@ranjinibaskaran
Manual software tester skilled in functional, regression, and exploratory testing with strong SQL validation.
What I'm looking for
I am a motivated manual software tester with hands-on experience designing and executing test cases for web and database applications, and a background in defect tracking and test planning. I apply strong analytical thinking and attention to detail to ensure data accuracy and software quality.
My practical experience includes internship and academic projects where I executed functional, system, regression, and exploratory tests, documented defects in Jira/Mantis, and validated data using MySQL and MS SQL Server. I have contributed in Agile sprint cycles and achieved measurable customer- and quality-focused results in technical support roles.
I bring exposure to automation tools (Selenium, Cypress), test management tools (TestLink, TestRail), and a disciplined approach to SDLC/STLC. I collaborate well with cross-functional teams and focus on continuous improvement and reliable test documentation.
Experience
Work history, roles, and key accomplishments
Manual Software Tester
Foundever
Oct 2024 - Jun 2025 (8 months)
Provided inbound technical support for Rogers Wireless project, applied root cause analysis and maintained CRM documentation; achieved Quality Monitoring >90% and Customer Satisfaction >90% while supporting issue escalation and tracking.
Software Tester
TestLink
Mar 2024 - May 2024 (2 months)
Designed and executed manual test cases for the TestLink web-based test management system, performed regression and exploratory testing, and validated backend data using SQL while logging defects in Jira.
Software Tester
Hitek Computer School
Apr 2023 - Mar 2024 (11 months)
Executed functional, system, and regression tests for a Loan Management System, created test cases and reports in Jira, participated in defect triage, and supported test process improvements with exposure to automation tools.
Associate Processor
GardaWorld
May 2022 - Oct 2022 (5 months)
Processed cash transactions with 100% accuracy, identified and escalated discrepancies, and performed reconciliations and root cause checks to maintain data integrity and compliance.
Cash Processor
Intria
Jun 2021 - May 2022 (11 months)
Verified and recorded high-volume transaction data with accuracy, detected anomalies, and followed structured workflows ensuring confidentiality and timely escalation of issues.
Administrative Assistant III
UPS
Jun 2021 - Jan 2022 (7 months)
Performed data entry, reporting, and scheduling across internal systems, produced error reports and collaborated cross-departmentally to ensure data quality and timely corrections.
Education
Degrees, certifications, and relevant coursework
Hitek Computer School
Certificate, Software Quality Assurance
2024 - 2024
Completed a Software Quality Assurance certificate program covering manual testing, test case design, and defect management tools.
Columbia College
Certificate, Bookkeeping and Accounting
2020 - 2020
Completed a Bookkeeping and Accounting Assistant certificate focusing on financial recordkeeping and reconciliation practices.
Karpaga Vinayaga College of Engineering and Technology
Bachelor of Engineering, Electronics & Communication Engineering
2010 - 2014
Bachelor of Engineering in Electronics & Communications with studies in electronic systems and communications engineering.
Availability
Location
Authorized to work in
Job categories
Skills
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