At Capgemini USA, I served as Senior Manager – Program & Transition Management and led an insurance transition initiative across the USA, UK, Poland, Mexico, and India. I structured the solution and delivery roadmap, established program governance, and presented status and mitigation plans to C-suite client stakeholders.
At Capgemini India, I managed delivery operations and financial oversight for a Tier-1 global banking account across the USA, Europe, and APAC. I supervised Agile teams delivering application portfolios across regulated banking domains and introduced delivery metrics for visibility into velocity, milestones, release quality, and test coverage.
Earlier, I managed outsourcing and managed-services portfolios at Accenture, including programs with annual revenues exceeding USD 17 Million. At R Systems International, I led delivery for enterprise retail lending platforms and recovery work for a consumer finance account; I also managed CRM and application projects at Majesco Software Inc and product development at Zanza Software Inc.
