Open to opportunities

KRISHIA LAICA DOMINGO

@krishialaicadomingo

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Content moderation and data-entry professional focused on accuracy and policy compliance.

Philippines

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What I'm looking for

I seek a role where I can apply moderation and data management skills, work within clear procedures, grow professionally, and contribute to a collaborative, quality-focused team.

I am a diligent content moderation and data-entry professional with hands-on experience enforcing platform policies and maintaining data integrity across multiple organizations.

At Teleperformance I reviewed and analyzed user-generated text, images, and videos to enforce content guidelines, escalate complex cases, and respond to user inquiries while adhering to SOPs and quality standards.

Previously I processed invoices and managed data for Microsourcing and Imagenet, consistently meeting quotas, verifying entries, and converting scanned documents into accurate digital records.

I also supported community services at the City Government of Bacoor by conducting client intake, preparing reports, and coordinating referrals, demonstrating confidentiality, organization, and resilience when handling sensitive cases.

Experience

Work history, roles, and key accomplishments

Content Moderator

Teleperformance

May 2024 - Sep 2025 (1 year 4 months)

Reviewed and moderated user-generated text, images, and videos to enforce safety policies, flagging and removing hate speech, graphic violence, and spam while escalating high-severity or ambiguous cases to senior Trust & Safety specialists.

Content Moderation Policy Enforcement Escalation Management Trust & Safety Quality Assurance Communication

Data Entry Clerk I

Microsourcing Philippines Inc.

Jun 2021 - Apr 2024 (2 years 10 months)

Processed and transcribed invoice and payment data into designated systems, verified and corrected entries to ensure data integrity, and maintained timely processing through systematic quality control.

Data Entry Invoice Processing Data Validation Quality Control Microsoft Office Databases Attention To Detail Confidentiality

Data Lifter

Imagenet Philippines Inc.

Mar 2019 - Jul 2019 (4 months)

Entered and validated data from captured files, images, and forms into company databases, eliminated duplicates, and converted scanned documents into accurate digital records while meeting daily quotas.

Data Entry Data Processing Quality Assurance Database Management Productivity Confidentiality

Social Welfare Aide

City Social Welfare and Development

Jul 2017 - Jan 2019 (1 year 6 months)

Assisted social workers with client intake, assessments, referrals, and documentation for welfare programs (AICS), conducted interviews and home visits, and prepared reports and records for case management.

Case Documentation Report Preparation Confidentiality Community Outreach Administrative Support Interviewing

Education

Degrees, certifications, and relevant coursework

Datacom Institute of Computer Technology - Imus

Certificate, Computer Secretarial

2015 - 2017

Completed a Computer Secretarial program at Datacom Institute of Computer Technology, focusing on administrative and computer skills from 2015 to 2017.