At NTT DATA, I spearheaded the end-to-end architecture of a multi-tier Agentforce Deal Desk AI system, with autonomous sub-agents for product evaluation, customer footprint analysis, pricing guidance, and automated quote and opportunity case creation.
I developed its decision-making workflows using custom Apex, Salesforce Flow orchestration, Prompt Builder templates, and bespoke Agent Actions. I also implemented AgentGraph and Salesforce Agent Script to standardize conversational workflows and context-aware task execution.
At InfoFeat Technologies Pvt. Ltd., I architected custom enterprise software solutions across 15+ client orgs under a Managed Salesforce as a Service model. I built reusable Lightning Web Components and Apex solutions, maintaining more than 85% code coverage.
At Techlene Software Solutions, I translated Figma wireframes into responsive Lightning Web Components and automated release cycles with Git-based version control and CI/CD pipelines.
