Krasi Mir

Responsible for technical investigations, root-cause analysis, and fixing complex software anomalies in a mission-critical platform serving the US education system. Implement new features and maintain legacy systems, design SQL scripts, and provide technical documentation.

Conducted root-cause analysis and applied critical enhancements to core legacy underwriting software. Prepared advanced SQL data scripts to maintain data accuracy and resolve internal production discrepancies.

Managed, enhanced, and debugged high-volume price scraping engines responsible for critical competitor market data acquisition. Rapidly diagnosed and resolved data-fetching issues within specialized hotel booking components.

Served as a core member of the Rapid Response (Sustaining) Team, directly diagnosing and resolving high-severity production incidents for critical B2B healthcare messaging systems. Investigated, researched, and reproduced complex application issues reported by customers.

Provided extensive guidance, technical support and system troubleshooting directly to 5 prominent law firms in the US, ensuring high availability and resolving platform issues. Successfully diagnosed bugs, optimized application code, and managed software deployments for a time tracking and payroll management system.

Architected and implemented a touch-screen-friendly restaurant POS application from scratch, subsequently handling its technical support, maintenance, and bug resolution. Developed specialized internal tools for database scripting and backup/restore operations.

Developed specialized solutions for real-time monitoring, telemetry data acquisition, and remote control of smart devices within automated Echelon network systems. Engineered reliable pipelines to log, archive, and structure critical network device data into an SQL Server database.

Developed and tested proof-of-concept software and demo applications for early mobile and wireless communication devices (RIM pagers, Palm devices, PocketPCs) utilizing C++ and specialized vendor SDKs. Engineered interactive presentations, custom UI animations, and games optimized for early-generation mobile hardware constraints.

Pursued a Master's degree in Computer Systems and Technologies, focusing on advanced computing topics.

Completed secondary education with a focus on machine building and electronics.

Attended grades 5-7, focusing on mathematics.

Attended grades 1-4, completing primary education.