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Louis Jacobs

@louisjacobs

Software engineer at Cendyn maintaining NextGuest and monitoring performance across 30+ production servers.

Spain
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At Cendyn, I work on NextGuest hotel guest management software, maintaining features for reservations, guest profiles, membership cards, reports, and promotional campaigns. I use VB.Net, Visual Studio, C#, and SQL Server to implement software updates across client environments.

I developed and deployed a monitoring application that tracks real-time performance metrics across 30+ production servers and sends automated warnings and error notifications. I also independently sustain the operational lifecycle of 20+ production applications as the department’s sole developer.

At Crossborder Capital, I developed C# back-end web services for Fundpulse, an investment portfolio management platform. My work included SQL development, market data integrations with Bloomberg and Thomson Reuters, and message queue processing with Rabbit and EasyNetQ.

At Assist Ltd, I programmed Powerstreet software for distribution operations, including Windows CE applications for field sales teams to access inventory and process client orders. I also implemented and adapted the PHP and MySQL-based Support Incident Tracker (SiT!) for support incidents, contract management, and SLA monitoring.

Experience

Work history, roles, and key accomplishments

Cendyn US logoCU
Current

Consultant Software Engineer

Cendyn US

Jan 2021 - Present (5 years 9 months)

Oversee maintenance operations for hotel guest management software, executing analysis and implementation of software updates across multiple client environments. Administer SQL Server databases and fulfill multiple technical functions including C# development, DevOps operations, and software analysis.

CC

Software Engineer

Crossborder Capital

Jan 2015 - Jan 2021 (6 years)

Designed and programmed back-end web services using C# for an investment portfolio management platform. Executed database development and interface programming using SQL, integrated external services with Bloomberg and Thomson Reuters, and implemented message queue processing.

AL

Analyst | Programmer

Assist Ltd

Jan 2011 - Jan 2015 (4 years)

Analysed business requirements and programmed solutions for distribution company operations encompassing product inventory, client requests, delivery tracking, and billing processes. Developed dual-platform software architecture including Windows desktop interfaces and mobile device applications for field sales operations.

AD

Programmer

ADS

Developed software for Mister Video at ADS.

Delaware Computing logoDC

Programmer

Delaware Computing

Developed graphics packet software for draw machines at Delaware Computing.

Education

Degrees, certifications, and relevant coursework

Rijksuniversiteit Gent logoRG

Rijksuniversiteit Gent

Master's degree in Engineering, Engineering

Master's degree in Engineering from Rijksuniversiteit Gent (RUG) in Belgium.

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