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I’m a Texas-licensed LVN with 22+ years of progressive healthcare case management, regulatory compliance, and clinical documentation expertise. I’m known for translating complex clinical data into compliant, actionable case files while maintaining ZERO-ERROR documentation standards across high-volume caseloads. I’ve also built deep strength in vocational rehabilitation support functions like intake screening, policy interpretation, and inter-agency coordination.

In my current role as a Clinical SME / Lead LVN, I provide comprehensive case management support for Med-Surg and Home Health populations, maintaining detailed electronic case files with 100% regulatory compliance and zero-deficiency audit results. I lead intake screenings and needs assessments to determine eligibility and appropriate resource allocation, and I manage high-stakes logistics tied to trust/PFO administration. I serve as a primary liaison between clinical teams, insurance payers, and service providers—resolving case-level discrepancies to keep service delivery uninterrupted.

I also bring payment integrity leadership from my work as a Clinical Review Specialist / Payment Integrity Lead, where I prevent improper payments through meticulous forensic claim investigations. Through defensible audit ecosystems, I’ve achieved a 99.8% documentation accuracy rate and prevented over $200,000 in improper payments, while collaborating cross-functionally to turn case data into process improvements. Throughout my career—including roles in prior authorization, nursing QA, and payer liaison compliance—I’ve aligned with the Texas Workforce Commission’s mission to help people with disabilities achieve employment prosperity through coordinated, person-centered services.