Anne Alcala

Collaborated with Medicaid health plan leadership to prepare for NCQA accreditation, developed reports with root cause analyses for HEDIS, CAHPS, and inpatient utilization, and facilitated quality committee meetings to drive performance improvement.

Coordinated physical and behavioral health care using motivational interviewing and interdisciplinary collaboration, audited documentation for state regulatory compliance, and developed workflows based on regulatory requirements.

Managed center operations and developed clinical programs and policies with executive leadership, performed internal quality audits for Joint Commission and Magnet recognition, and audited medical records to ensure accurate billing.

Served as the first RN of a developing clinic supporting multiple providers and therapists, delivering outpatient care and establishing clinic workflows and documentation standards.

Provided Medical ICU care, acted as a preceptor to new hires and student nurses, and delivered critical care in a high-acuity hospital setting.

Grade: Summa Cum Laude; 4.0 cumulative GPA

Completed a Bachelor of Science in Nursing at Houston Christian University (formerly Houston Baptist University) from August 2003 to May 2007, graduating Summa Cum Laude with a 4.0 cumulative GPA.