At Kaiser Permanente, I called patients with critical lab values, assessed urgency using standardized scripts, and arranged emergency transport when needed. I coordinated ED handoffs, documented in Epic, and scheduled follow-up calls.
In my current Med-Surg/Tele Centralized Staffing role, I prioritize PCU and step-down patients by acuity, recognize early deterioration, and escalate for advanced airway management.
Across hospital assignments, I have taught patients and families to use MyChart and understand care plans, medications, and warning signs. I have also coordinated admissions, discharges, transfers, and follow-up resources.
I have precepted new RNs and oriented nurse residency graduates, travelers, and new hires to unit workflows and documentation standards. I have used Epic at 14 facilities and also have experience with Cerner.

