Korede Afolabi

In my role as a Customer Service Analyst, I addressed customer complaints promptly, achieving a 15% increase in resolution rates. I implemented strategies that reduced response times by 20% and analyzed feedback data to enhance customer satisfaction through proactive solutions.

As a Data Analyst, I successfully completed data projects across various industries, increasing productivity and profitability by 15%. I utilized advanced data analysis techniques to extract insights, leading to a 30% improvement in trend identification and managed data pipelines to ensure timely information delivery.

As a Finance Analyst, I leveraged data to analyze financial metrics, resulting in a 25% improvement in decision-making. I coordinated financial models to assess investments and evaluated credit risks, leading to a 15% reduction in default rates.

As a Customer Insights Data Analyst, I developed data models to provide consumer insights, improving sales operations by 12%. I collaborated with teams to implement customer-centric strategies, leading to a 10% increase in retention and loyalty.

In my role as a Business Intelligence Analyst, I improved data accuracy and reporting capabilities, enhancing brand visibility by 15%. I streamlined processes, reducing manual effort by 15% and implemented data-driven solutions to address operational conflicts.

Completed a Master's degree focusing on Data Analytics and Technologies, equipping with advanced skills in data analysis, statistical methods, and data-driven decision-making.

Earned a Bachelor's degree in Agricultural and Horticultural Plant Breeding, gaining foundational knowledge in agricultural sciences and plant genetics.