Koos Bijlenga

Worked as Actively Searching for New Employment at Actively Searching for New Employment.

Led, from São Paulo, the architecture and hands-on development of intelligent automation for enterprise clients across North America, covering the full lifecycle: assessment, business case, architecture, build, testing, deployment, governance and handover to operations. Kyndryl is the infrastructure services business IBM spun off in 2021; I moved across with it.

▸ Lead Architect and Lead Develop

Designed and implemented enterprise technology solutions for retail, telecom and financial services clients, translating business requirements into scalable architectures. Technical reference in digital transformation initiatives, from infrastructure modernization to intelligent automation.

▸ Intelligent incident routing and dispatching for large retail organizations, improving Service Desk effic

Independent infrastructure consulting through my own company.

Main engagement — Vivo (Jun–Oct 2009): design and implementation planning of new data center facilities; evaluation of infrastructure technologies (racks, PDUs, KVM-over-IP, operational management tooling); modernization of existing production environments.

First assignment in Brazil, for enterprise clients in retail.

▸ Virtualization assessments and solution design studies
▸ Outsourcing strategies and RFP documentation for major retail organization
▸ Infrastructure modernization roadmaps and operational improvements

Infrastructure architect for mission-critical platforms in telecom, insurance and content management.

▸ Designed and implemented highly available environments for digital television service launches under aggressive delivery timelines
▸ Business continuity and failover strategies for critical telecom back-office systems
▸ Infrastructure architecture for enterprise customer contact platforms and F

Helped build an advanced lights-out data center operation; designed infrastructure for test and production environments; audited the operations of an internet service provider; supported the transformation of customer care and billing platforms.

Performance and capacity planning for mission-critical billing and customer care systems: performance modeling, benchmarking and stress testing. Helped design automated data center operations, supported the rollout of intelligent network services in the national telecom infrastructure, and developed migration strategies for Y2K readiness.

Higher professional education in Technical Informatics, combining computer science, software development, electronics, and information technology. The program focused on programming, computer systems, databases, networking, system analysis, and the design and implementation of IT solutions.

The combination of theoretical knowledge and practical projects provided a strong foundation in software en

Mar 2020

Mar 2021

Mar 2021

Mar 2021

Apr 2021

Apr 2021

Sep 2022

Dec 2024

Dec 2024

Dec 2024

Oct 2025 · Expires Oct 2028

Sep 2025 · Expires Sep 2028

Mar 2026

Apr 2026

Oct 2026

Jun 2026

Oct 2026

Oct 2026