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Kona Akter

@konaakter

Research and client support professional at CIES-Iscte and Fortomorrow Consultancy, with a peer-reviewed publication and national survey experience.

Portugal

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What I'm looking for

I'm looking to grow into a research or client-support role with a remote, English-speaking, international team. I want to bring rigorous data collection and analysis together with calm, structured client communication, and take on greater ownership of projects and stakeholder relationships over time.

At Fortomorrow Consultancy, I manage 50–100 concurrent client cases from first contact through resolution. I explain regulatory processes in plain language and maintain audit-ready documentation under strict deadlines.

At CIES-Iscte, I apply research and critical discourse analysis to migration and social-policy projects, producing structured outputs for academic and public audiences.

At Nirapod Samaj, I designed and led quantitative and qualitative research projects from methodology through reporting. I also recruited, trained, and supervised a research team of up to three and served as the primary liaison for community and institutional stakeholders.

At Dev Resonance Limited, I coordinated field data collection for a 383-household national survey and contributed to a GESI assessment and a national human rights study. My research includes a 2025 peer-reviewed publication in the International Journal of Emerging Trends in Social Sciences.

Experience

Work history, roles, and key accomplishments

Current

Research Intern

Current

CIES-Iscte

May 2026 - Present (5 months)

Apply research and critical discourse analysis to migration and social-policy topics across multiple concurrent projects. Produce structured, plain-language outputs for academic and public-facing audiences.

Research Critical Discourse Analysis Migration Studies Social Policy Writing

Current

Client Support & Case Coordinator

Current

Fortomorrow Consultancy

Oct 2025 - Present (1 year)

Manage 50–100 concurrent client cases end-to-end for an immigration and business consultancy, from first contact through resolution. Communicate directly with clients and institutional stakeholders, translating regulatory processes into plain-language guidance.

Case Management Client Communication Documentation Compliance Recruitment Onboarding

Associate Researcher

Nirapod Samaj

Jul 2023 - Jan 2025 (1 year 6 months)

Designed and led quantitative and qualitative research projects end-to-end, from methodology through final reporting. Recruited, trained, and supervised a research team of up to 3, setting data-quality standards.

Research Design Quantitative Research Qualitative Research Team Leadership Stakeholder Liaison

Research Assistant

Dev Resonance Limited

Apr 2019 - Oct 2023 (4 years 6 months)

Coordinated field data collection for a 383-household national survey (SPSS, KoBo Toolbox) supporting the mid-term review of an adolescent girls' empowerment program. Contributed to a Gender Equity & Social Inclusion assessment and a national human rights study.

SPSS KOBOToolbox Data Collection Survey Design Data Analysis Gender analysis Human Rights

Volunteer

BADHAN

Feb 2018 - Jun 2023 (5 years 4 months)

Supported blood donation and emergency response initiatives; organized free blood grouping campaigns and community outreach on voluntary blood donation.

Blood Donation Emergency Response Community Outreach Event Organization