Open to opportunities

Kofi Yenyi Fuah

@kofiyenyifuah

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Versatile professional skilled in customer service and financial compliance.

United Kingdom

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What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I am a versatile and dedicated professional with diverse experience in customer service, financial compliance, care support, and production operations. My background as a Sanctions Analyst in banking has equipped me with strong analytical and risk assessment abilities. I am committed to delivering exceptional results through teamwork, attention to detail, and a strong work ethic.

Currently, I excel as a Production Operative at Forza Foods Limited, where I ensure efficient and high-quality manufacturing processes. My role involves preparing ingredients, operating machinery, and maintaining strict hygiene and safety compliance. Additionally, I have volunteered as a Care Support Worker, showcasing my empathy and effective communication skills while assisting the elderly with personal care.

Experience

Work history, roles, and key accomplishments

Current

Production Operative

Current

Forza Foods Limited

Nov 2023 - Present (1 year 8 months)

Currently excelling as a Production Operative, ensuring efficient and high-quality manufacturing processes. Responsible for preparing ingredients, operating machinery, and performing quality control to meet safety and quality standards.

Food Production Quality Control Machine Operation Teamwork Assembly Line Work

Sanctions Analyst – Anti-Money Laundering

Agricultural Development Bank

Apr 2021 - Sep 2023 (2 years 5 months)

Ensured timely review of paid-out transactions on various Money Business Services (MBS) platforms and assisted in the review of accounts for enhanced due diligence. Provided training and developed training materials for the unit.

Anti Money Laundering Due Diligence KYC Risk Assessment Financial Compliance

Support Worker

Seed of Change Organisation

Jan 2020 - Dec 2021 (1 year 11 months)

Assisted with personal care for the elderly, including bathing, grooming, dressing, and toileting. Provided companionship, assisted with medications, shopping, and other errands.

Personal Care Medication Assistance Empathy Communication

Customer Service Assistant

Agricultural Development Bank

Sep 2017 - Aug 2018 (11 months)

Built long-term customer relations by providing top-notch service and detailed order, account, and service information. Maintained accurate customer account data and compiled customer feedback to recommend service delivery improvements.

Customer Service Customer Relations Data Entry Problem Solving Sales Support Product Knowledge

Education

Degrees, certifications, and relevant coursework

University of Aberdeen

MSc, Geographical Information Systems

Completed a Master of Science degree focusing on Geographical Information Systems. Gained expertise in GIS software, data manipulation, and cartography.

Kwame Nkrumah University of Science and Technology

BA, Geography and Rural Development

Obtained a Bachelor of Arts degree in Geography and Rural Development. Developed a strong understanding of geographical concepts and rural development strategies.

Winneba Senior High School

W.A.S.S.C.E, General Arts

Completed the West African Senior School Certificate Examination with a focus on General Arts. Developed foundational knowledge across various humanities subjects.