Aleesh Zafar
@aleeshzafar
Experienced financial crime analyst specializing in KYC, AML and assurance.
What I'm looking for
I am an experienced financial crime and assurance analyst with a strong background in KYC, AML, transaction monitoring and client onboarding across retail and commercial banking environments.
I have delivered technical assurance, conducted PEP, sanctions and enhanced due diligence investigations, and managed high-risk decisioning while liaising with relationship managers and stakeholders.
My experience spans roles at major organisations including Lloyds Banking Group, TSB and M&G where I led quality reviews, supported PEGA system upgrades, raised notifiable events and handled vulnerable customers and complaints.
I bring excellent Microsoft Office skills, strong attention to detail, and the ability to work under pressure or in team settings to improve controls, reduce risk and ensure regulatory compliance.
Experience
Work history, roles, and key accomplishments
Oversight & Assurance Analyst
M&G
Apr 2022 - Present (3 years 6 months)
Provide transaction monitoring and assurance by reviewing PEP/sanction hits, conducting KYC/EDD, updating client onboarding records, and managing workload to improve quality and consistency of operations.
Query Management Case Administrator
HM Courts & Tribunal Service
Oct 2019 - Mar 2022 (2 years 5 months)
Handled inbound customer calls, supported vulnerable customers, liaised with DWP and judges, acted as SME for colleagues, and managed complaints to ensure vulnerable customers received appropriate support.
Financial Crime Analyst
TSB
Jul 2019 - Sep 2019 (2 months)
Processed sanctions and PEP cases, investigated potential hits, and ensured customer KYC met CDD requirements while liaising with relationship managers on remediation.
Monitored and trained team members, led PEGA upgrade testing and impact assessments, performed risk-based PEP/SDN screening, completed breach reports, and made final decisions on high-risk KYC cases.
Administrative Assistant
RS Fleet Installations
Jan 2014 - Jul 2014 (6 months)
Managed inbound/outbound customer calls, scheduled and arranged installation appointments, and resolved customer queries efficiently while multitasking to reduce call handling time.
Administrator Specialist
NT Wholesale and Footwear
May 2012 - Dec 2013 (1 year 7 months)
Monitored store deliveries and cash flow, handled customer queries and complaints, and supported marketing efforts on social platforms to maintain operations.
Education
Degrees, certifications, and relevant coursework
Zenos Academy
Professional Qualifications, IT / Technical Skills
2010 - 2010
Completed professional IT and technical qualifications including A+, MCDST, Key Skills and NVQ Level 3 during March–July 2010.
Unknown / SIA Licence provider
SIA Licence (Door Supervision), Security
2010 - 2010
Awarded SIA Licence for Door Supervision in February 2010.
TBG Learning Centre Holloway Head
Key Skills / Certificate, Key Skills / English
2009 - 2010
Studied Key Skills and achieved English Level 2 between September 2009 and June 2010.
Josiah Mason College
BTEC National, Science
2007 - 2009
Grade: PP
Completed a BTEC National in Science, achieving Pass Pass in July 2009.
Handsworth Grammar School
GCSEs, Secondary Education
2002 - 2007
Completed secondary education and attained 5 GCSEs A–C including English and Mathematics by July 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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