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Aleesh Zafar

@aleeshzafar

Experienced financial crime analyst specializing in KYC, AML and assurance.

United Kingdom
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What I'm looking for

I am seeking a compliance or financial crime role focusing on KYC/AML, transaction monitoring, and assurance within a collaborative, regulated environment that values process improvement and professional development.

I am an experienced financial crime and assurance analyst with a strong background in KYC, AML, transaction monitoring and client onboarding across retail and commercial banking environments.

I have delivered technical assurance, conducted PEP, sanctions and enhanced due diligence investigations, and managed high-risk decisioning while liaising with relationship managers and stakeholders.

My experience spans roles at major organisations including Lloyds Banking Group, TSB and M&G where I led quality reviews, supported PEGA system upgrades, raised notifiable events and handled vulnerable customers and complaints.

I bring excellent Microsoft Office skills, strong attention to detail, and the ability to work under pressure or in team settings to improve controls, reduce risk and ensure regulatory compliance.

Experience

Work history, roles, and key accomplishments

MG
Current

Oversight & Assurance Analyst

M&G

Apr 2022 - Present (3 years 6 months)

Provide transaction monitoring and assurance by reviewing PEP/sanction hits, conducting KYC/EDD, updating client onboarding records, and managing workload to improve quality and consistency of operations.

HS

Query Management Case Administrator

HM Courts & Tribunal Service

Oct 2019 - Mar 2022 (2 years 5 months)

Handled inbound customer calls, supported vulnerable customers, liaised with DWP and judges, acted as SME for colleagues, and managed complaints to ensure vulnerable customers received appropriate support.

TS

Financial Crime Analyst

TSB

Jul 2019 - Sep 2019 (2 months)

Processed sanctions and PEP cases, investigated potential hits, and ensured customer KYC met CDD requirements while liaising with relationship managers on remediation.

RI

Administrative Assistant

RS Fleet Installations

Jan 2014 - Jul 2014 (6 months)

Managed inbound/outbound customer calls, scheduled and arranged installation appointments, and resolved customer queries efficiently while multitasking to reduce call handling time.

NF

Administrator Specialist

NT Wholesale and Footwear

May 2012 - Dec 2013 (1 year 7 months)

Monitored store deliveries and cash flow, handled customer queries and complaints, and supported marketing efforts on social platforms to maintain operations.

Education

Degrees, certifications, and relevant coursework

ZA

Zenos Academy

Professional Qualifications, IT / Technical Skills

2010 - 2010

Completed professional IT and technical qualifications including A+, MCDST, Key Skills and NVQ Level 3 during March–July 2010.

UP

Unknown / SIA Licence provider

SIA Licence (Door Supervision), Security

2010 - 2010

Awarded SIA Licence for Door Supervision in February 2010.

TH

TBG Learning Centre Holloway Head

Key Skills / Certificate, Key Skills / English

2009 - 2010

Studied Key Skills and achieved English Level 2 between September 2009 and June 2010.

JC

Josiah Mason College

BTEC National, Science

2007 - 2009

Grade: PP

Completed a BTEC National in Science, achieving Pass Pass in July 2009.

HS

Handsworth Grammar School

GCSEs, Secondary Education

2002 - 2007

Completed secondary education and attained 5 GCSEs A–C including English and Mathematics by July 2007.

Tech stack

Software and tools used professionally

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Aleesh Zafar - Oversight & Assurance Analyst - M&G | Himalayas