KIKobi Ishmael
@kobiishmael
Dedicated operations professional with strong leadership and customer service skills.
United StatesWhat I'm looking for
I am a dedicated and results-driven professional with extensive experience in operations, team leadership, and customer service across diverse industries. My journey has equipped me with a strong ability to manage responsibilities efficiently, ensuring operational excellence and customer satisfaction. I thrive in fast-paced environments and am adept at problem-solving, team collaboration, and process improvement.
Currently, I serve as a Robotic Ambassador at the MSG Sphere in Las Vegas, where I oversee the operation of Aura robots, providing security and technical support while delivering exceptional customer service. My previous roles, including a Delivery Station Associate at Amazon and a Swing Shift Manager at McDonald's, have honed my skills in managing teams, optimizing workflows, and maintaining high standards of service quality.
Experience
Work history, roles, and key accomplishments
Robotic Ambassador
MSG Sphere
Jul 2024 - Present (11 months)
Oversee and ensure the smooth operation of Aura robots inside the MSG Sphere. Provide security and technical support for robotic interactions with guests while delivering exceptional customer service.
Delivery Station Associate
Amazon
Nov 2023 - Mar 2024 (4 months)
Efficiently loaded conveyor belts and organized packages for last-mile delivery. Staged and transported deliveries to optimize driver pickups and workflow while ensuring accuracy and safety compliance.
Swing Shift Manager
McDonald's
Jul 2017 - Sep 2023 (6 years 2 months)
Managed shift operations, ensuring quality service and adherence to company standards. Supervised and trained employees while monitoring profitability, safety, and security measures.
Education
Degrees, certifications, and relevant coursework
NCNevada State College
Some College Coursework, Visual Media
2020 -
Pursuing coursework in Visual Media, focusing on various aspects of media production and design.
Desert Oasis High School
High School Diploma
Completed high school education with a focus on foundational academic skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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