KI SUMIRE
@kisumire
Trilingual luxury retail and e-commerce specialist focused on customer experience and cross-border operations.
JapanWhat I'm looking for
I am a trilingual professional (Japanese, Mandarin, English) with over seven years' experience in luxury retail and cross-border e-commerce, combining frontline boutique sales at Chanel with account management for Chinese e-commerce platforms. I excel at product registration, logistics and customs processes, market operations, and delivering high-standard customer service to international clients.
I have a strong eye for detail, objective assessment skills, and a record of creating actionable feedback to improve brand customer experiences and sales performance. I am motivated to apply my research and evaluation strengths to help luxury brands enhance customer experience and succeed in cross-border markets.
Experience
Work history, roles, and key accomplishments
EC Operations Staff
Wyingo Co., Ltd.
Jul 2025 - Present (3 months)
Registered products and created sales pages for Chinese-market e-commerce platforms, tracked logistics and prepared customs documentation, and handled customer inquiries and translations to resolve issues.
T-Mall International Account Manager
NEW WIND Co., Ltd.
Mar 2020 - Dec 2024 (4 years 9 months)
Planned and executed marketing strategies for the Chinese e-commerce market, managed procurement, pricing, inventory and customs procedures, and ran social media promotions and advertising campaigns to support Japanese brands' overseas expansion.
CKDelivered high-standard luxury retail service at Kansai Airport boutique, drove small leather goods sales, managed VMD and inventory, and provided after-sales support to international clients.
China Business Staff
Uniticx Co., Ltd.
Sep 2017 - Mar 2018 (6 months)
Translated business documents and interpreted meetings, prepared purchase orders, coordinated product specifications, and liaised with overseas partners to support China-related business operations.
Education
Degrees, certifications, and relevant coursework
Beijing Institute of Technology, Zhuhai College
Bachelor's Degree
Completed a Bachelor's degree at Beijing Institute of Technology, Zhuhai College focusing on undergraduate studies.
Tech stack
Software and tools used professionally
Availability
Location
JapanAuthorized to work in
Job categories
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