kiran sam
@kiransam
Senior Project Manager with 22+ years delivering complex IT solutions across multiple industries.
What I'm looking for
I’m a seasoned Project Manager with 22+ years of experience delivering complex IT solutions across Retail, Banking, Logistics, and Media domains. I’m known for leading cross-functional teams, managing stakeholder relationships, and executing high-value projects under tight timelines.
My approach is to align technology with business goals while optimizing resources and driving delivery excellence. I focus on focused and detailed activity-based planning, tracking multiple projects/modules, and ensuring quality, testing, and release governance from end to end.
I’ve built strong client partnerships through workshop-led requirement gathering, SteerCo presentations, and quarterly/monthly business reviews—always adapting quickly to evolving project landscapes. I also lead risk management by identifying risks and ensuring contingency and mitigation plans, with clear approvals/sign-offs across internal and external stakeholders.
Highlights include delivering a Microsoft Foundry AI conversational interface integrated with ServiceNow ITSM, supervising AWS ETL data pipeline programs using AWS services, and managing logistics and banking initiatives across offshore teams. I’m committed to continuous improvement and measurable outcomes—plus mentoring, appraisals, performance optimization, and cross-skilling teams (Java and modern ETL like Databricks/pySpark).
Experience
Work history, roles, and key accomplishments
Senior Project Manager
Marlabs Software Pvt Ltd
Jun 2017 - Present (8 years 10 months)
Led delivery of an AI conversational interface integrated with ServiceNow ITSM for Gate Gourmet, coordinating stakeholder management, quality/testing, release governance, and technical integrations. Managed AWS-based ETL data pipeline programs and logistics portal delivery, ensuring agile requirement scoping, offshore tracking, and cross-team execution.
Managed end-to-end delivery and operational support for enterprise commerce and loyalty platforms hosted on AWS, including technical triage, monitoring, reporting, and code review. Led larger program execution involving Hadoop-based sentiment analysis and cross-vendor stakeholder coordination, including risk management, planning, and estimations.
Education
Degrees, certifications, and relevant coursework
Vellore Institute of Technology
Master of Computer Applications, Computer Applications
1998 - 2001
Completed a Master of Computer Applications (MCA) at Vellore Institute of Technology from 1998 to 2001.
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Location
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