At Dell Technologies, I support enterprise service delivery across incident, change, and problem management. I monitor infrastructure health and work with engineering teams on troubleshooting, service restoration, and root cause analysis.
At PowerSchool, I used SQL and Python to prepare production data and supported Jenkins workflows that moved datasets from AWS S3 into internal analytics systems. I also supported automated ETL workflows for standardizing and uploading 50K+ unstructured records.
At Amazon Development Centre, I supported catalog data quality and TechOps analytics. I led audits of 100K+ customer reviews for ML training and developed Python scripts to automate web-data processing and reporting.
I also designed and managed Mechanical Turk tasks and projects, saving $65K+ annually in labor costs. My work has included data validation, operational reporting, and support for production data workflows.
