KINGSLEY OKON

Responsible for reviewing and assessing new client relationships, performing due diligence, and conducting periodic client reviews. Collaborates with internal teams to ensure compliance with KYC regulations and provides administrative support for KYC reporting activities.

Conducts reconciliations of financial accounts, investigates discrepancies, prepares financial reports, and collaborates with various departments to ensure data accuracy and consistency.

Mentors and trains team members, resolves escalated queries, and collaborates with management to implement workflow changes to enhance service levels.

Engages with clients to discuss debts, negotiates payment plans, and advises on payment options while ensuring compliance with company policies.

Manages factory operations, recruits and trains staff, ensures a safe work environment, and maintains relationships with customers and vendors.

Handles financial bookkeeping, processes invoices, tracks expenses, and communicates with customers regarding billing and payments.

Provides personalized service to customers, addresses inquiries and complaints, and promotes bank products while ensuring compliance with regulations.

Maintains accurate financial and membership records, trains local leaders, and ensures compliance with church policies and procedures.

Studied Business Administration, focusing on management principles, organizational behavior, and business operations.

Pursued a National Diploma in Business Administration, covering essential business concepts and practices.

Completed a degree in Business Education, integrating educational theory with business practices.

Completed a Diploma Course in Computer Science, focusing on programming and information technology.

Achieved a Senior High School Certificate, completing foundational education in various subjects.