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Kim Whitaker

@kimwhitaker

Medical Assistant at Catalyst Physician Group supporting outpatient care through patient intake, clinical documentation, and care coordination.

United States

Message

At Catalyst Physician Group, I support providers with clinical and administrative work in a patient-centered outpatient setting. I prepare patients for visits, document vital signs and medical histories, and help coordinate care.

At Integra Urgent Care, I supervised and trained medical assistants in patient care procedures, documentation, and safety protocols. My experience also includes reviewing Medicare benefits at Everise and working with Epic, Cerner, and eClinicalWorks.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Catalyst Physician Group

Apr 2024 - Present (2 years 5 months)

Support providers with clinical and administrative medical assistant responsibilities in an outpatient setting. Prepare patients for visits, document vital signs and histories, and coordinate patient care.

Patient Intake Vital Signs Medical History HIPAA Clinical Documentation Patient Care Coordination

Customer Service Representative

Everise

Nov 2023 - Mar 2024 (4 months)

Answered high volume of incoming calls and provided compassionate support to patients in a remote environment. Verified patient identity per HIPAA and reviewed Medicare benefits and transportation eligibility.

Customer Service HIPAA Medicare Benefits Patient Verification Documentation Remote Work

Front Desk Administrator

South Loop 12 Family Clinic

Nov 2021 - Feb 2024 (2 years 3 months)

Managed patient registration, scheduling, and insurance verification. Coordinated referrals and prior authorizations, and implemented process improvements for front-desk operations.

Patient Registration Scheduling Insurance Verification Referrals Prior Authorizations Process Improvement

Lead Medical Assistant

Integra Urgent Care

Mar 2021 - Oct 2023 (2 years 7 months)

Supervised and trained medical assistants in patient care and safety protocols. Performed patient intake, assisted with diagnostic testing and procedures, and ensured HIPAA and OSHA compliance.

Supervision Training Patient Intake Triage Diagnostic Testing Wound Care Medication administration HIPAA OSHA Infection Control

Medical Assistant

Texoma Arthritis Clinic

Jun 2018 - Oct 2021 (3 years 4 months)

Administered injections, immunizations, and medications under provider supervision. Conducted vital sign assessments, documented in EHR, and educated patients on treatment plans.

Injection Immunizations Vital Signs Electronic Health Records (EHR)Epic Cerner Patient Education Insurance Verification Prior Authorizations Billing

Medical Assistant

Emeka Family Eye Care

Feb 2016 - May 2018 (2 years 3 months)

Supported providers with eye exams, diagnostic testing, and patient education. Performed phlebotomy and lab specimen collection, and implemented a patient education initiative on chronic disease management.

Eye Exams Diagnostic Testing Patient Education Phlebotomy Specimen Collection Chronic Disease Management