At Stretto, I supported SOC operations by monitoring and triaging SIEM, EDR, IDPS, and cloud telemetry. I cleared queues containing incidents pending for over a year and led incident response through containment, eradication, recovery, evidence collection, and reporting.
At Tech Mahindra / Microsoft, I managed M365/O365 audit and compliance requests and implemented DLP, data retention, classification, auditing, and eDiscovery solutions. At IBM, I supported IAM systems and SSO/MFA integrations, and at Sykes I monitored security alerts, handled incident response, and supported cryptographic services.
