kierra worthy
@kierraworthy
Experienced shipping and customer service professional focused on accurate, timely operations.
What I'm looking for
I’m a shipping and receiving professional who helps teams move orders smoothly through precise documentation, fast turnaround, and reliable follow-through. I focus on writing complete “BOL for truck loads,” keeping shipments organized, and ensuring the right information is ready for dispatch.
In my recent role at DHL, I wrote BOL for truck loads ready to be shipped, called to schedule appointments, and entered “all the paper BOL into exel” to keep records accurate. Previously, at Cummins Meritor, I wrote BOL for outbound loads, scanned orders, printed labels, and kept a log of every truck/trailer.
I also bring strong customer-facing experience from Optum/United Health Group and Start Corporation. I handled mail order service by placing orders when customers called, supported account needs, and took payments that were due—always keeping the customer experience clear and respectful.
I’m now looking for a position where I can transfer my current skills/knowledge to contribute to the success of a team, acquire new skills through learning opportunities, and grow professionally. I bring a dependable, process-driven mindset and I’m ready to support day-to-day operations from start to finish.
Experience
Work history, roles, and key accomplishments
Shipping and Receiving Clerk
Dhl
Mar 2025 - Jul 2025 (4 months)
Prepared truckloads for shipment by writing bills of lading (BOL). Scheduled appointments and entered BOL data into Excel to support daily shipping documentation.
Shipping Clerk and Axle
Cummins Meritor
Jul 2018 - Aug 2024 (6 years 1 month)
Processed outbound shipments by writing BOLs, scanning orders, and printing shipping labels. Maintained truck/trailer logs and reworked wrong axles while building axles per order from the truck plant.
Shipping Clerk and Axle Technician
Cummins Meritor
Jul 2018 - Aug 2024 (6 years 1 month)
Processed outbound shipping by writing BOLs, scanning orders, and printing labels. Maintained truck/trailer logs and performed axle rework and assembly work per order from the truck plant.
Placed mail orders for customers and supported account needs by phone. Handled customer payment collection for amounts due and resolved inquiries related to orders and accounts.
Mail Order Service Customer Service Rep
Optum/United Health Group
Feb 2017 - Apr 2018 (1 year 2 months)
Placed mail orders for customers when they called and handled account support needs. Provided customer service assistance, including processing due payments.
Customer Service Representative
Start Corporation
Sep 2015 - Sep 2016 (1 year)
Provided customer service as a call/office-based representative and supported customer needs during the service period.
Education
Degrees, certifications, and relevant coursework
Northwestern High School
High School Diploma, High School
2010 - 2014
Completed a high school diploma program from 2010 to 2014.
Northwestern High School
Diploma, High School
2010 - 2014
Completed a high school diploma program at Northwestern High School from 2010 to 2014.
Availability
Location
Authorized to work in
Job categories
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