Open to opportunities

Kiara King

@kiaraking

Message

Detail-oriented virtual assistant skilled in customer relations and support.

Nigeria

Message

What I'm looking for

I seek remote roles where I can provide administrative support, improve processes, and deliver exceptional customer service while growing my technical skills and advancing toward a Computer Science degree.

I am a detail-oriented virtual assistant with hands-on experience in customer relations, technical support, and remote administrative tasks. I consistently manage multiple priorities while maintaining high standards of accuracy and responsiveness.

In previous roles I maintained a 98% client satisfaction rate, coordinated calendars and appointments, and supported data entry and document organization. I also worked as a loan collection officer, recovering overdue payments and reviewing loan portfolios to identify delinquent accounts.

I am a quick learner of new technologies, proficient with Microsoft Office, Google Workspace, and virtual meeting platforms, and currently pursuing a Bachelor of Arts in Computer Science to deepen my technical foundation.

Experience

Work history, roles, and key accomplishments

Current

Loan Collection Officer

Current

Chabisy Ventures

Jan 2023 - Present (2 years 10 months)

Recovered overdue payments by contacting borrowers and reviewed loan portfolios to identify delinquent accounts; provided financial guidance to improve repayment rates.

Collections Debt Recovery Portfolio Review Financial Counseling Data Entry Time Management Multitasking

Sales Assistant

Foludex Ventures

Jan 2021 - Jan 2023 (2 years)

Managed client communications and resolved inquiries, maintaining a 98% satisfaction rate; scheduled appointments and coordinated calendars to improve customer responsiveness.