Kiana Abryana
@kianal25
Detail-oriented professional with experience in customer support & data entry. Strong communicator, adaptable, and focused on results
What I'm looking for
I am a passionate professional with a Bachelor of Arts in Commercial Music from Canterbury Christchurch University, where I graduated with a 2:1. My academic journey has been marked by a four-year scholarship for Cello, showcasing my dedication to music and the arts. I have honed my skills in both performance and academic settings, achieving high marks in my dissertation and various music-related subjects.
In my recent role as a Delegate Sales Executive at Kisaco Research, I successfully executed B2B sales campaigns, resulting in a 25% increase in monthly sales. My ability to cultivate relationships with high-level executives and maintain a 40% response rate through professional communication has been a key factor in my success. I have also gained valuable experience in remote roles, where I assisted vulnerable individuals and managed data entry with a focus on accuracy and integrity.
Experience
Work history, roles, and key accomplishments
Volunteer Music Co-Ordinator
Cricket Green Primary School
Aug 2024 - Oct 2024 (2 months)
Assisted children with special needs in preparing for a music performance. Boosted confidence and engagement levels through tailored music activities and personalized support.
Delegate Sales Executive
Kisaco Research
Jun 2023 - Jan 2024 (7 months)
Executed B2B sales campaigns, achieving a 25% increase in monthly sales within six months. Cultivated relationships with high-level executives, resulting in a 40% response rate. Consistently met or exceeded sales targets by 15%-20%.
Call Operator
Careium Careline
Mar 2023 - Jun 2023 (3 months)
Assisted vulnerable individuals during emergencies, delivering reassurance and effective solutions. Coordinated repairs, decreasing response time by 30%. Maintained a 100% client safety record through empathy and quick thinking.
Sales Advisor
RSVP Media (Laithwaites Wines)
Sep 2022 - Dec 2022 (3 months)
Conducted over 250 outbound sales calls, securing new subscriptions and achieving a 30% increase in conversion rates. Delivered personalized recommendations, enhancing customer satisfaction ratings by 40%.
Data Entry Clerk & Marketing Representative
Pro-Containers Ltd
Feb 2021 - Mar 2022 (1 year 1 month)
Entered sensitive customer data into Excel, enhancing accuracy by 25%. Managed social media channels, increasing followers by 40%. Maintained 99% data accuracy throughout the tenure.
Personal Assistant
Heaven Sent Nursery
Feb 2020 - Oct 2020 (8 months)
Organized travel arrangements for over 50 business trips, significantly reducing planning time. Managed payroll and processed data, ensuring timely payments for a team of 24 employees.
Education
Degrees, certifications, and relevant coursework
Canterbury Christ Church University
Bachelor of Arts, Commercial Music
2019 - 2024
Grade: 2:1
Pursuing Commercial Music with a Graduation Grade of 2:1 and 84% in Final Exam/Dissertation. Achieved a 4-year scholarship for Cello.
Canterbury Christ Church University
Bachelor of Arts, Commercial Music
2019 - 2023
Grade: 2:1
Studied Commercial Music, achieving an Overall 2:1 with a Final Exam score of 84% in Dissertation. Received a scholarship for 4 years for Cello 1-1 lessons.
Ricards Lodge Sixth Form
A-levels, Performing Arts
2016 - 2018
Completed A-levels with notable grades in Geography (B), Music and Live Performance (Distinction*- A*), and Performing Arts (Distinction- A).
Ricards Lodge High School
GCSEs, Secondary Education
2010 - 2016
Achieved A*-C in 8 subjects including Maths, English, and Science. Notable grades include History (B), Science (B), and Musical Theatre (Distinction*- A*).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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