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@khushiparmar
B.com graduate exploring remote opportunities with strong organizational skills.
I am a dedicated B.com graduate currently pursuing my MBA with a focus on General Management and Finance. I thrive in virtual work environments and am eager to contribute effectively while growing professionally. My experience as a Virtual Assistant has honed my administrative skills, allowing me to manage schedules and handle correspondence efficiently.
In my previous roles, I have consistently exceeded performance metrics, particularly in customer support, where I successfully resolved inquiries and complaints, enhancing customer satisfaction ratings significantly. My ability to adapt quickly to new technologies and my strong organizational skills have been key to my success in these positions. I am committed to delivering high-quality service and am always looking for ways to improve processes and outcomes.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
WINGS
Oct 2024 - Present (1 year 1 month)
Provided administrative support to clients, managed schedules, and handled email correspondence. Successfully increased client satisfaction ratings by 30% through efficient task management and communication.
Kochartech
Oct 2023 - Sep 2024 (11 months)
Provided exceptional customer service as a Swiggy customer support executive, handling inquiries, resolving complaints, and ensuring customer satisfaction. Consistently met or exceeded performance metrics, including response times, resolution rates, and customer satisfaction scores.
TechMahindra
May 2020 - Nov 2020 (6 months)
Successfully served as an Associate Customer Support representative for the Flipkart voice process. Demonstrated effective communication skills while assisting customers with their inquiries and concerns.
Degrees, certifications, and relevant coursework
Master of Business Administration (MBA), General Management with a focus on Finance
Currently pursuing a Master of Business Administration with a focus on General Management and Finance. Developing advanced business acumen and strategic thinking.
Bachelor of Commerce, Honors, Commerce
Grade: 7.95 CGPA
Graduated with a Bachelor of Commerce, Honors, achieving a CGPA of 7.95. Gained a solid foundation in commerce principles and practices.
Software and tools used professionally
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