K Harrington

Delivered compassionate, high-volume customer support to Oklahoma residents accessing nutrition assistance and community resources, ensuring accuracy and confidentiality. Researched program guidelines and internal knowledge bases to resolve complex cases and escalate appropriately.

Managed strategic relationships with global apparel brands and contributed to approximately $596,000 in customer expansion revenue through strategic account growth and relationship management.

Led strategic relationships with global apparel brands implementing Browzwear's enterprise 3D digital product development platform across North America. Designed onboarding and adoption strategies that accelerated software adoption and increased long-term retention, contributing to approximately $596,000 in customer expansion revenue.

Founded and led a creative apparel group, overseeing design and brand direction.

Managed product development from concept through production for one of North America's largest luxury retailers. Collaborated cross-functionally with merchandising, technical design, sourcing, and overseas manufacturing partners.

Managed product development from concept through production for one of North America's largest luxury retailers. Collaborated cross-functionally with merchandising, technical design, sourcing, and overseas manufacturing partners.

Provided freelance apparel design services for Champion.

Provided freelance apparel design services for Tommy Hilfiger.

Provided freelance apparel design services for FILA.

Supported global menswear product development including technical packages, fabric research, fit sessions, and seasonal collection development.

Assisted in design and product development for DKNY.

Earned an Associate in Applied Science in Menswear Design from the Fashion Institute of Technology.

Earned a Bachelor of Arts in Public Relations and Marketing from Loyola University Maryland.